Check out Emma Thornton's reviews on DealerRater

May 16, 2026

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Good job, but backed into the light pole with my truck. Got parts ordered though. Got parts ordered though. More

by Donnie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

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May 18, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 14, 2026

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They were very helpful and professional. Also provided service in a very suitable amount of time. Thanks. Also provided service in a very suitable amount of time. Thanks. More

by Ricky Bobby

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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May 14, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 05, 2026

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Very quick and everyone was super friendly. The mechanics were very detailed and explained everything to me well. The mechanics were very detailed and explained everything to me well. More

by ALLENWILLIAMS210

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

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May 05, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 22, 2026

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Employee Rating

Excellent service and communication Excellent service from the technician I look forward to using this service again from the technician I look forward to using this service again More

by colemanje02

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Apr 22, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 17, 2026

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Employee Rating

The service dept exceeds expectations Chris,Chris,Emma Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !! Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !! More

by PapaT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Apr 20, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 16, 2026

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They are great! My truck is a work river truck and they actually detailed it. Looks really nice Thanks everyone! My truck is a work river truck and they actually detailed it. Looks really nice Thanks everyone! More

by Southgaman187

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman , Harl Bahntge

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Apr 17, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 25, 2026

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Employee Rating

Great service from harl and the whole service department from the start my whole truck process from the start my whole truck process More

by Weatherspoonwillie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Felicia Murphy, Jeremy Coleman

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Mar 25, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 23, 2026

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Mobile Service was great and convenient. Price was a little surprising. I would definitely get quote before utilizing mobile oil service etc. Texhnician did a great job. Price was a little surprising. I would definitely get quote before utilizing mobile oil service etc. Texhnician did a great job. More

by Pcbass

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 20, 2026

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Awesome new Mobile Service Truck w/ Jeremy Coleman . .. Very courteous , thorough, will definitely be calling for this service again... .. Very courteous , thorough, will definitely be calling for this service again... More

by McGyver

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Mar 20, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 12, 2026

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Great communication and follow up. ..customized my service to my needs...had mobile service come to me to accommodate my busy schedule... ..customized my service to my needs...had mobile service come to me to accommodate my busy schedule... More

by LASERCHIQ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 12, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Emma Thornton

Mobile Service Coordinator

Mike Burch Ford Blackshear

11 Reviews of Emma Thornton

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