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Felicia Langford

Overview Reviews (9) Inventory (225)

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Felicia Langford

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Felicia Langford

Service Advisor

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

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4.9

9 Reviews

Overview Reviews (9) Inventory (225)

4.9

9 Reviews

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9 Reviews of Felicia Langford

March 25, 2025

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Employee Rating

Great place. Friendly people. Highly recommend. They have earned my business for life. Made an oil change easy and smooth on a Saturday. Friendly people. Highly recommend. They have earned my business for life. Made an oil change easy and smooth on a Saturday. More

by BMILLER33

Recommend Dealer

Yes

Other Employees Tagged: Felicia Langford

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Mar 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic that our team made your oil change easy and smooth. We appreciate your recommendation and look forward to serving you for many more visits in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 16, 2025

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Felicia was wonderful. Very friendly and helpful. I will be using Wilsonville location again. Thanks Very friendly and helpful. I will be using Wilsonville location again. Thanks More

by whacella

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 17, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with our team at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 04, 2025

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I’d have given 5 stars without question, but my new cabin filter smells strongly like lysol or toilet bowl cleaner. I’m hoping it’s just a “new” smell and fades on its own over time. may call the dealership filter smells strongly like lysol or toilet bowl cleaner. I’m hoping it’s just a “new” smell and fades on its own over time. may call the dealership to see about a change if the smell doesn’t subside eventually. More

by John

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kylie Lima

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Mar 07, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, John, for your feedback regarding the cabin filter smell in your vehicle. We understand your concern and appreciate you bringing it to our attention. It is important to us that your experience with Dick's Chrysler Jeep Dodge of Wilsonville is a positive one. We will reach out soon to address your concerns and ensure a resolution. Thank you for your patience! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 02, 2025

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Felicia was nice and welcoming when I brought my jeep in for an oil change. for an oil change. More

by lilu4evr

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you! We truly appreciate your kind words about your experience at Dick's Chrysler Jeep Dodge of Wilsonville. We're glad to hear that Felicia made you feel welcome during your oil change. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 28, 2025

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Don’t seem to have their act together. Even though I bring my jeep to them exclusively, they could not tell me what service is needed when I called. Said I should be good till 100k miles Even though I bring my jeep to them exclusively, they could not tell me what service is needed when I called. Said I should be good till 100k miles. Brought in and I needed all kinds servicing on fluids and other things that are regular maintenance. Don’t trust them 100%, not because of just the last interaction. But convenient to where i live. I just know to be on my guard when I come here. More

by tocahill

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Mar 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I appreciate your loyalty to Dick's Chrysler Jeep Dodge of Wilsonville and understand your concerns regarding the service for your Jeep. It's important that you feel confident in our maintenance recommendations, and we strive to provide thorough and accurate information. We will reach out to you soon to discuss your experience further and work towards a resolution. Thank you again for your feedback. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 26, 2025

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Employee Rating

Good service. Fast and easy. Seemed like a fair price. Friendly and helpful staff that helped me. Fast and easy. Seemed like a fair price. Friendly and helpful staff that helped me. More

by Moneill2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Austin

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Feb 26, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We at Dick's Chrysler Jeep Dodge of Wilsonville are thrilled to hear that you experienced good service and found our staff to be friendly and helpful. We strive to offer fair prices and a smooth process for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 07, 2025

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Employee Rating

Fast intake, completed on time. Clean I will return for more maintenance and repair work Clean I will return for more maintenance and repair work More

by ptdj

Recommend Dealer

Yes

Other Employees Tagged: Felicia Langford

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Feb 07, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you had a fast and efficient experience at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction is our top priority, and we look forward to assisting you again for your maintenance and repair needs. Safe travels, and see you next time! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 27, 2025

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Employee Rating

Wait time was long, and they didn't address a note I had on the service appointment request from the website. But could be worse I suppose. on the service appointment request from the website. But could be worse I suppose. More

by jasee

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 29, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. We appreciate your understanding regarding the long wait time and the oversight with your service appointment note. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide the best experience possible for our customers. Please feel free to contact us directly so we can address your concerns and ensure a better experience next time. We look forward to hearing from you! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 21, 2025

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Employee Rating

Great customer service, Felicia was very attentive. Will continue to get my oil change here. Will continue to get my oil change here. More

by Edgar Martinez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 22, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer service and Felicia's attentiveness. We look forward to seeing you again for your oil change at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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