Faye Hinds

Excellent Customer Service. Every was very knowledgeable and friendly. Everything was done in a timely manner. Every was very knowledgeable and friendly. Everything was done in a timely manner. More

by DESHAWNMOSS91 Verified Customer Verified Customer

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Went there to get horn fixed, inspection, and oil change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily driver. 12/21/2024 drove it to Longview and noticed the horn no longer worked. Contacted Faye Hinds my "service relation manager" when I got home via email. She responded on 12/23/2024 stating she had given my information to her manager. Here it is 12/30/2024 and I have not heard back from her "manager" I gave this group a 1 star because I could not give a lower rating. If you want a good over priced screwing this is the place for you. If you want good honest service I strongly recommend you go elsewhere. Sincerely Charles Caldwell Gilmer Texas. More

by chuck caldwell Verified Customer Verified Customer

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They got my truck in and out quickly. Found the problem and fixed it to my satisfaction. Found the problem and fixed it to my satisfaction. More

by LIGHT_HOUSEKEEPER Verified Customer Verified Customer

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Very accommodating and helped ease my anxiety. Employees were friendly and very knowledgeable. Would recommend to others Employees were friendly and very knowledgeable. Would recommend to others More

by PERRYN Verified Customer Verified Customer

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Friendly, fast, and easy scheduling. They checked for recalls and made sure that I knew about the Chevrolet Rewards program. They checked for recalls and made sure that I knew about the Chevrolet Rewards program. More

by RM Verified Customer Verified Customer

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Was a great exsperience and will defiantly do business with them again.Very professional and prompt! with them again.Very professional and prompt! More

by rmcd726 Verified Customer Verified Customer

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Friendly service and was kept in the loop on progress made. It was not a quick process but they made sure it was done properly. Thank you for that. made. It was not a quick process but they made sure it was done properly. Thank you for that. More

by Marisol Verified Customer Verified Customer

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Went for a regular oil change and that was fine, they pulled the air cabin filter out to show me it was time to change it. I told them I would take care of it, when I got back in my truck the contents of pulled the air cabin filter out to show me it was time to change it. I told them I would take care of it, when I got back in my truck the contents of the glove box was all over the floor of the truck.. They took it out and they should have put it back More

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A great place to fix any problems and they will fix anything that had messed up or damaged for a free cost on them anything that had messed up or damaged for a free cost on them More

by w.colbert15 Verified Customer Verified Customer

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Very quick and I didn’t have to wait. The coffee was good, great job. The coffee was good, great job. More

by Jerrym1 Verified Customer Verified Customer

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