Nathan McClain

I was treated very well and Nathan was very professional and kept me well informed. Nice work thank you. and kept me well informed. Nice work thank you. More

by newjamielee Verified Customer Verified Customer

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Experience was great. Ashleigh explained what was needed & took care of it. No more issues! We only use Bill Dickason Chevrolet for our vehicle needs. Thanks Ashleigh fir Ashleigh explained what was needed & took care of it. No more issues! We only use Bill Dickason Chevrolet for our vehicle needs. Thanks Ashleigh fir getting me in & our fast More

by Johnny Hinds Verified Customer Verified Customer

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This was the best auto purchase I have made in years. The online search was very informing with vehicle details. Salesperson, Neal, was quick to respond to my interest in one of their vehicles. He was The online search was very informing with vehicle details. Salesperson, Neal, was quick to respond to my interest in one of their vehicles. He was personable and professional throughout the buying experience. I could also say he personally delivered my truck. Once at the dealership everyone was very courtious and most helpful. The test drive and vehicle negotiations were hassle free. No "fishing" tactics here. The price listed was the price negotiated. Every offer was explained and no pressure to purchase any extra expense not needed. Also, no hidden fees added to negotiated price. I will this use dealership again if needed and would recommend to everyone to use this dealership for your next auto purchase. I encourage you to at least visit here before you buy anywhere. You will not be disappointed. Thank you Neal and all of the folks at Bill Dickason Chevrolet in Gladewater. Semper Fi! More

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Prompt service, short wait. However, my tires were not inflated to the correct pressure after tire rotation However, my tires were not inflated to the correct pressure after tire rotation More

by GREG.DULANEY Verified Customer Verified Customer

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Great buying experience. Austin was great and there was no pressure to buy. All around great folks at Bill Dickason! Y'all go see Austin Smith, he'll get you in the ride you Austin was great and there was no pressure to buy. All around great folks at Bill Dickason! Y'all go see Austin Smith, he'll get you in the ride you want! More

by SarahM Verified Customer Verified Customer

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The service dept. diagnosed a weak battery for us. I handled that myself, but I appreciate that because of an upcoming trip my wife had scheduled. It’s nice to get the diagnosed a weak battery for us. I handled that myself, but I appreciate that because of an upcoming trip my wife had scheduled. It’s nice to get the coupons in the mail and we have utilized those several times. More

by RONJACKS Verified Customer Verified Customer

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Even during a ice storm the service staff at Bill Dickson Chevrolet did their best to repair my vehicle quickly as possible.. Chevrolet did their best to repair my vehicle quickly as possible.. More

by TODDKETCHUM1314 Verified Customer Verified Customer

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Buyer beware, THEY promise you the moon then agree on a price and perks then the finance group takes them away and dosn't tell the customer. They did this to me twice. twice. Clearly customer service is d price and perks then the finance group takes them away and dosn't tell the customer. They did this to me twice. twice. Clearly customer service is dead at the dealership. I will never go back and I will tell all my friends not to go there either. Lots of shady things going on at this place. More

by salessierragoldminers Verified Customer Verified Customer

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Had an issue and was taken care of with courtesy and professionally done. I will recommend them to anyone. Thank you professionally done. I will recommend them to anyone. Thank you More

by BYRNHRTN Verified Customer Verified Customer

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Lack of transparency…. Moved to the area, and tried using them. Prices for service seem kinda high…. Took a vehicle is for trans service, and a rear diff fluid change. Spen Moved to the area, and tried using them. Prices for service seem kinda high…. Took a vehicle is for trans service, and a rear diff fluid change. Spent $912???? The employee on the phone when I set up the appointent quoted a price of 300ish for the trans service, but at checkout, I was told this didn’t include labor, and because it was a 10 speed, it was extra. They also told me fluid looked good, all I originally wanted was a flush, but was charged for a complete service with trans filter… More

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