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Fatima Fonseca
Refer Me
49 Reviews
I was born and raised in Sacramento. My Automotive experience started July 2020 as a lot porter dedicated to washing cars and making sure clients left happy after service. September 2021 I started my journey in assisting people to purchase their dream car!
Read moreDealership Experience
4 yrs, 8 mos
Industry Experience
4 yrs, 8 mos
Languages Spoken
English
Spanish
49 Reviews
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49 Reviews of Fatima Fonseca
January 18, 2025
Horrible. They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market tracking device that is free and included with the Mini App. 2. They claim that the extended warranty is 10 years and give you a yearly price, but it is only 6 years as the car warranty is 4 years. 3. They try to charge you for unnecessary xx like ding repair and all kinds of terrible charges. 4. Complete rip-off More
by Senior
Verified CustomerOther Employees Tagged: Creed Cate, Erika Paleny, Brian Lonchar
January 07, 2025
Thank you, good job. Fatima is awesome, no pressure, easy to deal with. Not sure who Curtis is. Fatima is awesome, no pressure, easy to deal with. Not sure who Curtis is. More
by BRUNOMIGUELCOSTA
Other Employees Tagged: Diane Wallace
December 26, 2024
Poor business customer service. Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I was buying had a strong dog odor coming from the cargo area. Somebody was supposed to eliminate that smell before advertising it for sale. In addition, the financial officer Erika Paleny, failed to install the RecovR device. And they failed to answer to my emails. More
by BENNIE856
Other Employees Tagged: Creed Cate, Erika Paleny, Justin Watts
December 21, 2024
I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams went above and beyond to ensure I was completely satisfied. A special shout-out to Gary Carroll—he was absolutely fantastic! Gary's professionalism, attention to detail, and genuine care for his customers stood out. He patiently answered all my questions, provided great advice, and made sure I found the perfect vehicle for my needs. This dealership truly cares about its customers, and it shows in everything they do. If you're in the market for a car or need top-notch service, look no further than Niello BMW of Sacramento. Highly recommended! More
by gilcaravantes
Other Employees Tagged: Paul Suchanek, David Sotomayor, Fernanda Martinez, Moe Sulman, Gary Carroll, Lance Pascual, Justin Watts, Ryan Cox, Brian Lonchar
December 16, 2024
Phenomenal! Top notch experience across the board! Love this dealership and Fatima (our sales rep) was outstanding from start to finish. She has the calmest deme Top notch experience across the board! Love this dealership and Fatima (our sales rep) was outstanding from start to finish. She has the calmest demeanor and knows every answer to all the questions. So pleasant to buy from! If you’re to going to buy a BMW this is the dealership for you. Thanks, Niello BMW! More
by Mdaly
Other Employees Tagged: Paul Suchanek , Martin Garcia
November 24, 2024
My whole experience at Niello was a true blessing! ! Thank you all for your kindhess. ! Thank you all for your kindhess. More
by JLAVENDER613
Other Employees Tagged: Erika Paleny, Brian Lonchar , Andrew
November 04, 2024
Fantastic customer service and the deal I got was amazing. I love this vehicle and it met all our needs. amazing. I love this vehicle and it met all our needs. More
by D1200GS
Other Employees Tagged: Erika Paleny, Brian Lonchar
October 23, 2024
helpful staff, easy purchase and trade-in. This is our third Mini purchased at this dealership. This is our third Mini purchased at this dealership. More
by RUTAARELLANO03
Other Employees Tagged: Fernanda Martinez, Justin Watts
September 25, 2024
I bought my car without looking at it in person and it turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able to make my purchase entirely online and via texting. More
by DSMCFADYEN
Other Employees Tagged: Curtis Ringle, Fernanda Martinez, Moe Sulman, Erika Paleny, Brian Lonchar, Mhel Baldemor, Ali Poursead, PETER ALEXAN, TONY ALEXAN
