Fatima De La Cruz
Fatima De La Cruz at Braman Honda of Palm Beach
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Fatima De La Cruz

Service BDC

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Fatima De La Cruz

February 21, 2024

Dealership Rating
Employee Rating

They took me on time, and checked my car for oil change and the tires to be replaced. Excellent Customer Service, More

by dinaunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 17, 2024

Dealership Rating
Employee Rating

Excellent service , w always 100 % excellent, I liked dealer Honda , good personal, fast service, good service More

by HENRY.PLAZAS69
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 18, 2024

Braman Honda of Palm Beach responded

Thank you so much for your kind words, Henry, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 15, 2024

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Employee Rating

This is our 3 rd Honda. We had gone to Delray Beach. The service here was 1000 percent better. Faster efficient. We will never go back to delray and we live in BOCA More

by NANCYEBERT1010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 16, 2024

Braman Honda of Palm Beach responded

Nancy, Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 31, 2024

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Employee Rating

Amazing customer service and they take care of you. Very appreciative and thankful for the service More

by JAYMANAGER1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 18, 2024

Dealership Rating
Employee Rating

I being going to this Honda dealer for many years I recommend it for service and sales. More

by MABELF12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 01, 2024

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Employee Rating

I really really had a bad experience every time I go to this dealer. Staffing is Not helpful. Plus, it seems like they do not know what they’re doing. I had a tinted window appointment on Dec. 29th, 2023. More

by ANGELCUTIE2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 05, 2024

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Jan 05, 2024

ANGELCUTIE2009 responded

Good morning Mr. Salvatierra, I will be more than happy to provide you with more information and if you are unable to obtain my contact information from the date and time of my appointment, please let me know, because I believe that if I send you my contact information through this channel you will not be the only one that will receive it. My appointment date was, as I mentioned before, December 29th, 2023 at 11:00 for the Service Department and was to have my tinted windows replaced due to damage over the years since they were installed when I purchased my vehicle there, at the WPB Dealer. V/R, Nurse M.G.

January 01, 2024

Dealership Rating
Employee Rating

Excellent service. Walid is excellent sales person. Perfect explaining everything.I will refer Walid to my friengs More

by CHBJC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro, X'aviera Benjamin, Victor Reynosa, Gabriela Cabrera , Giuseppe Difede, Again Victor and Walid are excellent

Jan 02, 2024

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear Walid was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 21, 2023

Dealership Rating
Employee Rating

Braman is one of the best run organizations I have ever worked with - night and day compared to other Honda dealers to the north, including Space Coast. The people seem happy and genuinely interested in m More

by OXBOBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 02, 2023

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Employee Rating

The appointment was easy to schedule at a convenient time for me, The service was excellent and items were explained when they were completed, More

by efgauthier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bueso, Gabriela Cabrera

Nov 03, 2023

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 18, 2023

Dealership Rating
Employee Rating

Did not appreciate dealer’s refusal to inflate tires to 35 psi because of “policy” limiting inflation to 32 mph. Did not appreciate dealer’s adding in tire rotation to my request for oil/filter change w More

by SUPERSIMCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vada Fernandez

Oct 19, 2023

Braman Honda of Palm Beach responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Oct 19, 2023

SUPERSIMCHA responded

My past history of relations with your repair dept. management does not suggest that discussion with your repair staff would be productive of any satisfaction on my part. Your shop has far too much competition in the area to impose an unreasonable and arbitrary limit on tire inflation and to include tire rotation in with a requested oil and filter change without any advance notice of the $24.95 plus tax rotation cost. I ended up paying substantially more than what was originally quoted for the requested oil and filter change, and was arbitrarily refused the requested 35 psi tire inflation. I am not happy with having paid $90.54 for such service.

Oct 19, 2023

SUPERSIMCHA responded

No.

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