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Fatima De La Cruz
Fatima De La Cruz at Braman Honda of Palm Beach

Fatima De La Cruz | Page 2

BD Agent

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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15 Reviews

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15 Reviews

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15 Reviews of Fatima De La Cruz

October 18, 2023

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Employee Rating

Did not appreciate dealer’s refusal to inflate tires to 35 psi because of “policy” limiting inflation to 32 mph. Did not appreciate dealer’s adding in tire rotation to my request for oil/filter change w More

by SUPERSIMCHA
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vada Fernandez

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Oct 19, 2023

Braman Honda of Palm Beach responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Oct 19, 2023

SUPERSIMCHA responded

My past history of relations with your repair dept. management does not suggest that discussion with your repair staff would be productive of any satisfaction on my part. Your shop has far too much competition in the area to impose an unreasonable and arbitrary limit on tire inflation and to include tire rotation in with a requested oil and filter change without any advance notice of the $24.95 plus tax rotation cost. I ended up paying substantially more than what was originally quoted for the requested oil and filter change, and was arbitrarily refused the requested 35 psi tire inflation. I am not happy with having paid $90.54 for such service.

Oct 19, 2023

SUPERSIMCHA responded

No.

September 22, 2023

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Employee Rating

Jasmine was professional, polite, serviced with a smile and my car was finished on time as promised. I will be back again! Thank you! More

by MAUREEN.A.ALBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: X'aviera Benjamin

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Sep 22, 2023

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team, Maureen. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

September 20, 2023

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Employee Rating

A terrific dealer doing a wonderful job on a great product!!! My experience could not have been better. More

by HONDANUTBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge, Rodney Lau, Lidorys Boan, Eric Love, Vada Fernandez, X'aviera Benjamin, Gabriela Cabrera , Alex Bueso, Jasmine Fernandez

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Sep 20, 2023

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Sep 21, 2023

HONDANUTBEN responded

I will always use you as my dealer and I will tell everyone who asks!

September 16, 2023

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Employee Rating

The service was great and quick I definitely recommended everyone to get service from Honda at Lake worth Road. More

by desmoul63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge, Lidorys Boan, Vada Fernandez, X'aviera Benjamin, Gabriela Cabrera , Alex Bueso, Vito Fabbro, Jasmine Fernandez, Lesly French

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Sep 17, 2023

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

September 08, 2023

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Employee Rating

I received a great service from Vada. The dealership has everything needed, so I don’t have any complaint. More

by luna.fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vada Fernandez, Gabriela Cabrera , Vito Fabbro, Jasmine Fernandez, Lesly French, William Kendi

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Sep 10, 2023

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, Fred, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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