Hello, It was a nice deal and a good experience buying a
car, thank you very much!.
car, thank you very much!.
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by ALEXANDRA.U.R.CL
Verified Customer
Verified Customer
Nov 27, 2024 -
Coral Springs Honda responded
Alexandra, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coral Springs Honda!
Chris Hayek
Honda General Sales Manager
This is the second vehicle I got choose Honda.
At Coral Srping Honda I feel confident that my needs will be well received. Egnis Carrullo has been very professional and helpful. That’s why I asked
At Coral Srping Honda I feel confident that my needs will be well received. Egnis Carrullo has been very professional and helpful. That’s why I asked the front desk to call her as I had a nice previous experience with her.
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by jlgll67
Verified Customer
Verified Customer
Nov 22, 2024 -
Coral Springs Honda responded
Thanks for sharing about your experience with Egnis here at Coral Springs Honda. We appreciate your business and hope to see you again soon!
Chris Hayek
Honda General Sales Manager
This was honestly the most traumatic experience I’ve ever
endured. As a young adult, the emotional damage from this experience even led me to the hospital. I had higher expectations from Honda’s Customer Ser
endured. As a young adult, the emotional damage from this experience even led me to the hospital. I had higher expectations from Honda’s Customer Service and Sales team, but what I encountered was truly disheartening.
Farhan Kamal, the General Sales Manager, and Vladimir Deronvil, the Sales Associate, came across as wolves in sheep’s clothing. After presenting a misleading deal, they treated me dismissively and made me feel like a nuisance when I sought clarification. When I tried to understand the misleading terms I’d been given—something especially important for me as a first-time car buyer—the response I got was being treated like an outsider and, shockingly, having the police called on me.
I’m left questioning if my treatment was influenced by my age or the fact that I’m a gay Black man. It didn’t feel like this was about money, but rather about a lack of respect and an unwillingness to treat me fairly. Sadly, as a gay Black man, there are times when you’re seen as a “problem” simply for using your voice and seeking fair treatment. When you stand up for yourself, others may try to frame you as difficult, which is exactly how I felt here. Every employee, regardless of role, made me feel invisible and unheard, and that’s something that will stay with me.
I urge others to be cautious, do thorough research, and really consider who you’re trusting in situations like this.
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by M
Verified Customer
Verified Customer
Nov 07, 2024 -
Coral Springs Honda responded
M,
Thank you for taking the time to share your experience. At Coral Springs Honda we are dedicated to providing exceptional service to every customer, and we deeply regret that your recent visit did not meet your expectations. We sincerely empathize with your feelings and are truly sorry to hear about the impact this experience has had on you.
We also want to respectfully address certain details about this encounter, as our team was committed to clear communication and fair treatment throughout the process. Upon your request for clarification about the terms of your purchase, our team worked to provide the detailed information you sought. We understand that purchasing a vehicle, especially for the first time, can be a significant and sometimes overwhelming experience. It is always our goal to ensure clarity and transparency.
Unfortunately, there were instances during the interaction where our staff felt threatened by language and behavior that made them feel unsafe. Due to the escalation and erratic behavior involving police assistance became necessary to ensure the safety of all parties involved. This decision was not taken lightly but was made in line with our commitment to maintaining a safe, respectful environment for both customers and employees.
At Coral Springs Honda , we take our commitment to fair treatment and inclusivity very seriously. We deeply value our diverse customer base and pride ourselves on treating each person with dignity and respect, regardless of age, background, or identity. We regret that this experience left you feeling otherwise and take your concerns seriously.
Your feedback is valuable, and we remain committed to improving our service. Should you wish to discuss this matter further, we are here to listen. Please don’t hesitate to reach out to us directly.
Thanks ,
Coral Springs Honda
Was a real exiting experience will buy car there next
time 100 sure thanks honda
time 100 sure thanks honda
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by PATRICK305
Verified Customer
Verified Customer
Oct 17, 2024 -
Coral Springs Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Coral Springs Honda are glad to have you as a customer.
Chris Hayek
Honda General Sales Manager
The best deals in Florida
I recommend it
This is the
third pilot
Bought there.
Thanks for be part of my family ☺️
third pilot
Bought there.
Thanks for be part of my family ☺️
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by Danny lmeinhardt
Verified Customer
Verified Customer
Oct 12, 2024 -
Coral Springs Honda responded
Thank you, Danny! Here at Coral Springs Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Chris Hayek
Honda General Sales Manager
The people were all very kind and helpful.
They answered all my questions and didn’t rush me.
They answered all my questions and didn’t rush me.
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by MONTISORI
Verified Customer
Verified Customer
Oct 04, 2024 -
Coral Springs Honda responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coral Springs Honda!
Chris Hayek
Honda General Sales Manager
I love everything about the Coral Springs honda
dealership . Everyone there makes you feel at home where your there and they care about your feelings.
dealership . Everyone there makes you feel at home where your there and they care about your feelings.
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by Nadia .
Verified Customer
Verified Customer
Sep 30, 2024 -
Coral Springs Honda responded
Thank you for taking the time to write this review, Nadia. Our customers are our top priority and your feedback is greatly appreciated! All of us at Coral Springs Honda are glad to have you as a customer.
Chris Hayek
Honda General Sales Manager
I found exactly what I was looking for.
It was an excellent service and will recommend them 100%. Thank you!
It was an excellent service and will recommend them 100%. Thank you!
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by MYORTEGA41
Verified Customer
Verified Customer
Sep 24, 2024 -
Coral Springs Honda responded
Here at Coral Springs Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Chris Hayek
Honda General Sales Manager
Coral Springs honda is my favorite dealership to buy a
honda. The managers and staff are friendly and they helped me purchase my new Accord
honda. The managers and staff are friendly and they helped me purchase my new Accord
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by JERALDROTHSCHILD
Verified Customer
Verified Customer
Sep 06, 2024 -
Coral Springs Honda responded
Thank you, Jerald! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Coral Springs Honda. We look forward to having you as one of our valued customers for many more years to come!
Chris Hayek
Honda General Sales Manager
One of the most amazing dealership and awesome group of
staff. I highly recommend this dealership.
staff. I highly recommend this dealership.
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by TAMMIESMITH7299
Verified Customer
Verified Customer
Sep 03, 2024 -
Coral Springs Honda responded
Hi Tammie:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Coral Springs Honda are glad to have you as a customer.
Chris Hayek
Honda General Sales Manager