Fabio Rojas

Coral Springs Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Jose, please do not hesitate to let us know. We are always happy to help! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

Coral Springs Honda responded

Thank you, Gabriella, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Layne, Thank you for sharing your experience with Coral Springs Honda. Adrian and our team appreciate your business and hope to see you again soon! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Alexandra, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coral Springs Honda! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Thanks for sharing about your experience with Egnis here at Coral Springs Honda. We appreciate your business and hope to see you again soon! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

M, Thank you for taking the time to share your experience. At Coral Springs Honda we are dedicated to providing exceptional service to every customer, and we deeply regret that your recent visit did not meet your expectations. We sincerely empathize with your feelings and are truly sorry to hear about the impact this experience has had on you. We also want to respectfully address certain details about this encounter, as our team was committed to clear communication and fair treatment throughout the process. Upon your request for clarification about the terms of your purchase, our team worked to provide the detailed information you sought. We understand that purchasing a vehicle, especially for the first time, can be a significant and sometimes overwhelming experience. It is always our goal to ensure clarity and transparency. Unfortunately, there were instances during the interaction where our staff felt threatened by language and behavior that made them feel unsafe. Due to the escalation and erratic behavior involving police assistance became necessary to ensure the safety of all parties involved. This decision was not taken lightly but was made in line with our commitment to maintaining a safe, respectful environment for both customers and employees. At Coral Springs Honda , we take our commitment to fair treatment and inclusivity very seriously. We deeply value our diverse customer base and pride ourselves on treating each person with dignity and respect, regardless of age, background, or identity. We regret that this experience left you feeling otherwise and take your concerns seriously. Your feedback is valuable, and we remain committed to improving our service. Should you wish to discuss this matter further, we are here to listen. Please don’t hesitate to reach out to us directly. Thanks , Coral Springs Honda

Coral Springs Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Coral Springs Honda are glad to have you as a customer. Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

Thank you, Danny! Here at Coral Springs Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Chris Hayek Honda General Sales Manager

Coral Springs Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coral Springs Honda! Chris Hayek Honda General Sales Manager