91 Reviews
Write a Review91 Reviews of Evan Starr
November 19, 2024
Lack of knowledge about the service/timeline to hybrid vehicles, in addition to sense 'disregard' by other staff members in the service department. Evan did try to remediate the confusion but the effort vehicles, in addition to sense 'disregard' by other staff members in the service department. Evan did try to remediate the confusion but the effort or initiative to provide excellent service was absent feom others, including the manager on duty - who never took the time to speak with me or personally follow up on a express service that lasted 48 hours. More
November 19, 2024
The first time I went there I did at lease to retail And asked for no warranties. Upon reviewing the contract the finance manager added a bunch of warranties without my knowledge. We had to cancel the contr asked for no warranties. Upon reviewing the contract the finance manager added a bunch of warranties without my knowledge. We had to cancel the contract and recontract me due to his Manipulation of the added warranties. Now to add matters worse I would in for an oil change and ask for my tire to be patched since it had a nail. After being called no more than 45 minutes to an hour later Evan tells me my vehicle’s oil change was completed and the tire was patched. Upon my arrival to my house I noticed my psi went down on the tire I asked to be patched and after I inspected the tire I found the patch was never completed and the nail was still in my tire. At this point I’m not even surprised with my past experience at this dealership. I will never recommend you guys to any family member or friend. More
November 18, 2024
Always have had an excellent experience at this dealership. No problem. Thank you very much dealership. No problem. Thank you very much More
Other Employees Tagged: Hugo Monterroso
November 16, 2024
Excellent dealership. Theybare very professional and honest. I love my Jeep. Good service. The Best place to service a jeep. Theybare very professional and honest. I love my Jeep. Good service. The Best place to service a jeep. More
Other Employees Tagged: Miguel Obregon, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis
October 30, 2024
My Jeep L needed an oil change and a couple of recalls repaired, so I brought it in at my convenience, without even needing an appointment. The work was completed promptly and everyone was very helpful an repaired, so I brought it in at my convenience, without even needing an appointment. The work was completed promptly and everyone was very helpful and courteous. My service manager, Evan was great at taking care of everything and communicating throughout the process. The young lady at the loaner desk, whose name I wish I had written down, was exceptionally friendly and very professional. More
Other Employees Tagged: The young lady at the loaner / rental desk
October 30, 2024
The staff was amazing, quick, efficient and reliable. The work done was on time and perfect. Keep up the great work! The work done was on time and perfect. Keep up the great work! More
Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Matthew Lagares, Jose Lopez, Hugo Monterroso, Lazaro Varas, Paula Bean
October 20, 2024
Muy buen trabajo volveré para mi servicio buen tiempo de entrega son rápidos para entregar entrega son rápidos para entregar More
Other Employees Tagged: Hugo Monterroso