Eva Castanon | Page 3

I appreciate they concern they go out they way to try to solve problems and give me the sense of peace I give all stars to Daniel in the lion den much blessings to him and y’all staff and business 🫶🏻 solve problems and give me the sense of peace I give all stars to Daniel in the lion den much blessings to him and y’all staff and business 🫶🏻 More

by melanie3sons Verified Customer Verified Customer

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Outstanding have been going to Kelly Nissan since 2020 and have always been completely satisfied with their work. But that being said why do I keep getting this email because have completed it now for the and have always been completely satisfied with their work. But that being said why do I keep getting this email because have completed it now for the second time on this service call. Great Service Department Awesome but for this IT department for these Text messages get an very Poor performance at 0 Zero needs a lot of work like putting a human being in charge of it More

by PAULJ2076 Verified Customer Verified Customer

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Always have great service there since 2020 always go there with my Rogue Sport 2019 year model and I only trust Kelly Nissan to handle my Vehicle maintenance there with my Rogue Sport 2019 year model and I only trust Kelly Nissan to handle my Vehicle maintenance More

by PAULJ2076 Verified Customer Verified Customer

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Always awesome service & done in a timely manner. Resonable price. The advisor was great. Satisfied with service. Resonable price. The advisor was great. Satisfied with service. More

by charlottemcgill73 Verified Customer Verified Customer

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I bought my 2025 Nissan Kicks on December 5, 2025. I noticed a month after purchasing the vehicle, that my front grille along with the emblem was cracked/damaged. I brought this to the sales departmen I noticed a month after purchasing the vehicle, that my front grille along with the emblem was cracked/damaged. I brought this to the sales department's attention immediately. They told me that service would be able to take care of this with my bumper to bumper warranty. However, when I went to the service department, they slapped me with a $2,500 bill and said that the warranty only covers defects - not damages. I showed the service department a picture of when I purchased the vehicle, and that's when my advisor asked with a rude tone, "So do you want us to fix it or not?" I was shocked by this and that's when I requested to speak with the service manager. He was kind enough to wave my diagnostic fee but said to repair the damage (that I did not do) would cost $2,500. Even though I just bought this car which is why I'm disappointed and disgusted with this dealership altogether. To take advantage of a customer like this, is very sad. I know that the sales department knew about this damage when they sold me the vehicle. Hence why it was a loaner vehicle to begin with. I contacted consumer affairs and they denied my warranty due to the damages. The service receptionist provided contact information to the owner and I plan on sending him an email by the end of this week. Hopefully he will make this right. More

by Rebecca Delgado Verified Customer Verified Customer

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I recently purchased a used 2025 Nissan Altima and I was concerned about a noise coming from the engine. My car was inspected and I was told the noise I was hearing was a normal engine sound. I was very hap concerned about a noise coming from the engine. My car was inspected and I was told the noise I was hearing was a normal engine sound. I was very happy with everyone I dealt with. Thank you Kelly Nissan. More

by standamaninc Verified Customer Verified Customer

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Wonderful service! Eva was wonderful and professional. Would definitely return here for all my service Eva was wonderful and professional. Would definitely return here for all my service More

by KRISTIANAHART Verified Customer Verified Customer

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All of the staff members are courteous and knowledgeable. They kept me informed thru out the whole service visits, gave me their recommendation for other services they felt where needed. They kept me informed thru out the whole service visits, gave me their recommendation for other services they felt where needed. More

by beverlyjpatterson Verified Customer Verified Customer

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My experience was courteous and efficient. A good experience from start to finish. Eva was on top of my services and was easy to work with! A good experience from start to finish. Eva was on top of my services and was easy to work with! More

by Jenniferrose507 Verified Customer Verified Customer

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Friendly helpful and supportive staff that always make sure that my needs are met. And I’m completely satisfied. sure that my needs are met. And I’m completely satisfied. More

by CHERYLMCCLELLAN87 Verified Customer Verified Customer

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