Eva Castanon
Eva Castanon at Kelly Nissan

Eva Castanon

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
142 Reviews
4.7

142 Reviews

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142 Reviews of Eva Castanon

January 15, 2026

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Employee Rating

The staff is very friendly and they truly treat you the way you deserve, and they are very professional. More

by Jhtorres97
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Recommend Dealer
Yes

January 14, 2026

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Everybodys attitudes was pleasant and any questions I asked was answered. Which I appreciate that. Very professional. Thanks! More

by professor0431
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Recommend Dealer
Yes

January 08, 2026

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Wonderful employees and Raul is exceptionally good and honest. Thanks Nissan keep up the good work More

by TOIN.WEBB
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Recommend Dealer
Yes
Jan 10, 2026

Kelly Nissan responded

Thank you for the five star review!

January 06, 2026

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Very professional service staff that works at Kelly Nissan. Take great care of their customers More

by Joegarcia46323
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Cuevas

Jan 09, 2026

Kelly Nissan responded

Thank you for the five star review!

January 04, 2026

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Employee Rating

Everyone is always so kind and knowledgeable. Very helpful and and trustworthy. Everyone is always so kind and knowledgeable. Very helpful and and trustworthy. My husband and I have been coming h More

by jmorales611
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Jan 07, 2026

Kelly Nissan responded

Thank you for the five star review!

January 04, 2026

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Employee Rating

Excellent service, as usual! Excellent service as usual. My concern this time was with my tailpipe and the problem was quickly identified! Kelly is the only place i will go to ha More

by millernunsrus
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Jan 07, 2026

Kelly Nissan responded

Thank you for the five star review!

January 04, 2026

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Employee Rating

I like Kelly Nissan dealership it let you see what the tech is saying about your car overall they care More

by kevon1268
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Kelly Nissan responded

Thank you for the five star review!

January 02, 2026

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Employee Rating

Un servicio excelente, muchas gracias Un servicio muy bueno atento muchas gracias Un servicio de primera calidad muy bueno lo recomiendo. Muchas gracias More

by jko7923
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Jan 05, 2026

Kelly Nissan responded

Thank you for the five star review!

December 31, 2025

Dealership Rating
Employee Rating

For me, Eva was unresponsive. Eva was short on the phone, and treated me like I was a burden. Kelly Nissan had my car for 3 weeks. Only when I told them I would have to take their More

by FREDH134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2026

Kelly Nissan responded

Dear Freddie, we're truly sorry for the negative experience you had with Eva and our service department. We understand how frustrating that must have been, and we apologize for not meeting your expectations. We are committed to providing excellent customer service, and we will ensure that this doesn't happen again. Please reach out to us, and we'll make things right. Thank you for your loyalty, and we hope to have the opportunity to earn it back. - Kelly Nissan Team 708-907-7530

December 29, 2025

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Employee Rating

Eva Castanon is professional and knowledgeable. She explains everything clearly. She always makes sure I understand what's going on with my car, and the repairs that are most important/crucial More

by COREANDONEGAN
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Dec 31, 2025

Kelly Nissan responded

Thank you for the five star review!

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