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Eva Castanon
Eva Castanon at Kelly Nissan

Eva Castanon

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
124 Reviews
4.7

124 Reviews

Write a Review

124 Reviews of Eva Castanon

November 24, 2025

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Employee Rating

I'm glad I was able to schedule my service appointment, get my car in and out. More

by nbarry176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Kelly Nissan responded

Thank you for choosing our business for your car service needs! We appreciate your feedback and are dedicated to providing efficient and hassle-free appointments for our customers. We look forward to serving you again in the future!

November 24, 2025

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Employee Rating

Diagnosed issues and didn’t take long. Reps were vet pleasant and friendly will continue getting sevce at this location More

by AQUADIVA2956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Amber Straubing, Daniel Cuevas

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Nov 25, 2025

Kelly Nissan responded

Thank you for taking the time to leave us a review! We're so glad our team was able to diagnose and fix your issues quickly. We take pride in providing friendly and efficient service, and we look forward to continuing to serve you at our location.

November 22, 2025

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Employee Rating

Very clean and organized. Staff were very helpful and professional didn't need to ask lots of questions. I recommend Kelly Nissan for car shopping. Thank you. More

by Iefein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Amber Straubing, Daniel Cuevas

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Nov 24, 2025

Kelly Nissan responded

Thank you for the five star review!

November 22, 2025

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Employee Rating

Each person that I dealt with was very pleasant and friendly. The text updates and accompanying video reassured me that attentative work was being done on my car. More

by Ruta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Amber Straubing, Daniel Cuevas

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Nov 24, 2025

Kelly Nissan responded

Thank you for the five star review!

November 21, 2025

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Employee Rating

The service there was great! They were fast and professional. I would definitely go back there. More

by BJ1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Amber Straubing, Daniel Cuevas

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Nov 23, 2025

Kelly Nissan responded

Thank you for the kind words! We strive to provide speedy and top-notch service to all of our customers. We would be more than happy to have you back!

November 20, 2025

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Employee Rating

Eve was very professional and helpful. The tech who worked on oil change did a good job More

by Maryp2126
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio

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Nov 21, 2025

Kelly Nissan responded

Thank you for the positive feedback, we are happy to hear that you had a great experience with us. We strive to provide top-notch service and are glad to know that we met your expectations. We appreciate your business and look forward to serving you again in the future!

November 19, 2025

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Employee Rating

Great clean professional and service was fast Everyone is respectful and courteous Good good good More

by flamejames6
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

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Nov 21, 2025

Kelly Nissan responded

Thank you for leaving us such a positive review! We are dedicated to providing clean, professional, and fast service to our customers. We are thrilled to hear that our team is also respectful and courteous. Your satisfaction is our top priority. Thank you for choosing our business!

November 17, 2025

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Employee Rating

Easy to make service appointment . Work is done in a timely manner.Its also close and convenient.. More

by STEPHANIEHUSBANDS004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Amber Straubing, Daniel Cuevas

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Nov 18, 2025

Kelly Nissan responded

Thank you for the wonderful feedback! We're thrilled to hear that our service appointments are convenient and efficient for you. We always strive to provide the best experience possible for our customers. Looking forward to seeing you again!

November 16, 2025

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Employee Rating

Well they did fix my car and saved me 3000 dollars worth of work then fix the initial problem I bought it in for my dad did Also, they usually wash my car, but they didn’t even bother to wash my car this More

by tangeerobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Raul Zambudio, Amber Straubing, Daniel Cuevas

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Nov 18, 2025

Kelly Nissan responded

We apologize for the inconvenience of not washing your car this time. Our focus is always on providing quality car repairs at a fair price. We are glad we were able to save you money and address the initial issue. Thank you for choosing us for your automotive needs.

November 16, 2025

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Employee Rating

I had a couple of requests, and they were followed. Impressed by the attention to detail. More

by ppartyka
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Amber Straubing, Daniel Cuevas

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Nov 18, 2025

Kelly Nissan responded

Thank you so much for your kind words! We are thrilled to hear that we were able to meet your requests and impress you with our attention to detail. Your satisfaction is our top priority and we hope to continue exceeding your expectations in the future.

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