Eugene Hall | Page 2

The dealership at Honda of Gainesville is very good at getting the needed information on what is wrong with the vehicle getting the customer's vehicle into the service area performing the work checking fo getting the needed information on what is wrong with the vehicle getting the customer's vehicle into the service area performing the work checking for warranties. As the work begins they make sure you get an inspection video as early into the repairs as possible to view should something else needs your attention. They complete the work and get you back your vehicle washed if possible and ready for you. Efficient, professional and pronto. More

by MARVBROWN35 Verified Customer Verified Customer

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Gene really understands me and my cars needs. He is extremely respectful and knowledgeable. The AI assist needs some major work!! He is extremely respectful and knowledgeable. The AI assist needs some major work!! More

by CCOREY2 Verified Customer Verified Customer

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Drive away as far away from this place as possible. If you have a second option take it. If you have a second option take it. More

by douglasakers78 Verified Customer Verified Customer

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David Linville always delivers service that is consistent, detailed, friendly, and timely. David is my go-to person and I have literally been seeing him for over 20 years. David's delivery servic consistent, detailed, friendly, and timely. David is my go-to person and I have literally been seeing him for over 20 years. David's delivery service is spot on and is exactly why I continue to bring my car to Honda of Gainesville. Thank you David! More

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I had Gene as my service technician and he’s fantastic. Always takes care of me. Always takes care of me. More

by SSKIPPER106 Verified Customer Verified Customer

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Gene Hall is a 10 out of 10 in all aspects, but the wait periods for service are still way too long in many cases. Sometimes three hours for an oil change and tire rotation. While waiting four hours for a periods for service are still way too long in many cases. Sometimes three hours for an oil change and tire rotation. While waiting four hours for a we-owe tow-package install, another customer was waiting three hours for an oil change and recall software-update. These waits are way too common. Not all of us have a spouse/partner that can give us a ride home and back to Honda, and Uber means an hour or more (total) in somebody else's car. More

by CARYADER Verified Customer Verified Customer

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Gene always makes you feel like you're the most important person that is there when you arrive. The video was very thorough from the tech and made me feel that it was inspected properly person that is there when you arrive. The video was very thorough from the tech and made me feel that it was inspected properly More

by justin.burley Verified Customer Verified Customer

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Excellent and clean. .the staff is friendly especially the advisor..keep it up...Good job .the staff is friendly especially the advisor..keep it up...Good job More

by JUNYLSIEZ Verified Customer Verified Customer

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Eugene Hall is the best service advisor. Nice to have continuity in service with each visit. Nice to have continuity in service with each visit. More

by AnnCordell Verified Customer Verified Customer

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Gene Hall always is professional and caring. I go to Honda because of Gene Hall. I go to Honda because of Gene Hall. More

by COURTNEYHICKS2003 Verified Customer Verified Customer

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