Ethan Plott

Following a very untruthful and overpriced oil change and filter at Meineke, I was told that there were numerous other problems that needed work IMMEDIATELY. I declined, went to Findlay Toyota in Henderson a filter at Meineke, I was told that there were numerous other problems that needed work IMMEDIATELY. I declined, went to Findlay Toyota in Henderson and met a service rep named Ethan Plott. I had no appointment, told Ethan that this was an emergency based on what the Meineke Shop had told me and he graciously told me to come right in. I did, the car was fully examined and I had the brake fluid replaced. All other work that Meineke told me was "an emergency", was completely unnecessary. I have had my 2 Toyota Camry's serviced numerous times at Findlay and have had nothing but great service on each occasion. In this "escapade" trying to save a few buck as compared to Findlay's service, there is no comparison. FINDLAY and ETHAN PLOTT are what service should be...honest, upright, and professional. The moral of my story is "You Get What You Pay For" and with Ethan an Findlay, I learned that lesson. Thank you, you guys have a customer for life as a result. Richard Arendt, Henderson NV. More

Report | Print

Great service from Eathan Plott as always. Honest and very knowledgeable on the services needed for my vehicles. Honest and very knowledgeable on the services needed for my vehicles. More

by AJREYES82 Verified Customer Verified Customer

Report | Print

My Service Rep, Ethan, was fantastic! He explained options and costs and kept me updated during the appt. Findlay Toyota is the best! He explained options and costs and kept me updated during the appt. Findlay Toyota is the best! More

by Anita Verified Customer Verified Customer

Report | Print

Friendly service representative used a new automated procedure to intake me at my car, not needing to use his work station. Services on my car were completed ahead of schedule. The service representativ procedure to intake me at my car, not needing to use his work station. Services on my car were completed ahead of schedule. The service representative handled payment, eliminating standing in line at the cashier. Overall a great service experience! More

by Long time Toyota owner Verified Customer Verified Customer

Report | Print

Although Ethan isn't my usual service advisor he was very helpful. He made sure we were updated on the status of the tire and warranty. :) helpful. He made sure we were updated on the status of the tire and warranty. :) More

by DAISYCOOLBAUGH Verified Customer Verified Customer

Report | Print

My car was at Toyota for over a month and they claimed they couldn’t hear the noise I explained. I went to pick up my car and the very first time I started my car, it made the noise I was explaining! You’ they couldn’t hear the noise I explained. I went to pick up my car and the very first time I started my car, it made the noise I was explaining! You’re telling me it didn’t do that for an entire month!? No chance. I also gave them a video of the squeak it was making as I was driving. Again, they say they didn’t hear anything. I have a video of me driving my car the day I picked it up with the xxxx squeak! Absolutely terrible. More

by KMIERAU2 Verified Customer Verified Customer

Report | Print

I had an outstanding experience with Findlay Toyota Service Center. The service advisor was excellent and carefully listened to my needs. He was thorough, friendly, and on-point. I greatly appreciate Service Center. The service advisor was excellent and carefully listened to my needs. He was thorough, friendly, and on-point. I greatly appreciated the high-tech approach at this service center with things like the maintenance tech sending me pics of the work he was doing, what he recommended, and the ease of me approving repairs with a tap from my phone. Was also able to pay from my phone. Simply put, it was the easiest, most outstanding service experience I’ve ever had. Will definitely be back! More

by SKY_GUY_CA Verified Customer Verified Customer

Report | Print

Great service. Right when I pull up to service someone greeted me. Service writer was great cashier was helpful Right when I pull up to service someone greeted me. Service writer was great cashier was helpful More

by BCSC2017 Verified Customer Verified Customer

Report | Print

Easy to schedule, good service and record keepting, excellent communication. Findlay service is consistently top notch for beginning to end. excellent communication. Findlay service is consistently top notch for beginning to end. More

by RMBMAIL Verified Customer Verified Customer

Report | Print

Good service however normally takes two hours and took four instead. As a whole service is always consistent. four instead. As a whole service is always consistent. More

by PATSWORKPLACE Verified Customer Verified Customer

Report | Print