Ethan Plott | Page 5

I appreciate the service provided during my service visit. My service consultant, Ethan Plott provided excellent service. he was professional and friendly. He found the services my truck needed, explai visit. My service consultant, Ethan Plott provided excellent service. he was professional and friendly. He found the services my truck needed, explained each service to me and as I waited for the work to be done, he kept me informed of progress and what additional work was needed as the servicing progressed. The service was completed in a reasonable amount of time for the work done. More

by JPDEAN Verified Customer Verified Customer

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no problems. Maybe the service could have been faster-- 4hrs, but can't fault anyone. The Service Advisor Ethan was great. Kept me informed. Maybe the service could have been faster-- 4hrs, but can't fault anyone. The Service Advisor Ethan was great. Kept me informed. More

by JAYMINNICH Verified Customer Verified Customer

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Great job and great to work with them. Close to my home and easy drive. Close to my home and easy drive. More

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Following a very untruthful and overpriced oil change and filter at Meineke, I was told that there were numerous other problems that needed work IMMEDIATELY. I declined, went to Findlay Toyota in Henderson a filter at Meineke, I was told that there were numerous other problems that needed work IMMEDIATELY. I declined, went to Findlay Toyota in Henderson and met a service rep named Ethan Plott. I had no appointment, told Ethan that this was an emergency based on what the Meineke Shop had told me and he graciously told me to come right in. I did, the car was fully examined and I had the brake fluid replaced. All other work that Meineke told me was "an emergency", was completely unnecessary. I have had my 2 Toyota Camry's serviced numerous times at Findlay and have had nothing but great service on each occasion. In this "escapade" trying to save a few buck as compared to Findlay's service, there is no comparison. FINDLAY and ETHAN PLOTT are what service should be...honest, upright, and professional. The moral of my story is "You Get What You Pay For" and with Ethan an Findlay, I learned that lesson. Thank you, you guys have a customer for life as a result. Richard Arendt, Henderson NV. More

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Great service from Eathan Plott as always. Honest and very knowledgeable on the services needed for my vehicles. Honest and very knowledgeable on the services needed for my vehicles. More

by AJREYES82 Verified Customer Verified Customer

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My Service Rep, Ethan, was fantastic! He explained options and costs and kept me updated during the appt. Findlay Toyota is the best! He explained options and costs and kept me updated during the appt. Findlay Toyota is the best! More

by Anita Verified Customer Verified Customer

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Friendly service representative used a new automated procedure to intake me at my car, not needing to use his work station. Services on my car were completed ahead of schedule. The service representativ procedure to intake me at my car, not needing to use his work station. Services on my car were completed ahead of schedule. The service representative handled payment, eliminating standing in line at the cashier. Overall a great service experience! More

by Long time Toyota owner Verified Customer Verified Customer

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Although Ethan isn't my usual service advisor he was very helpful. He made sure we were updated on the status of the tire and warranty. :) helpful. He made sure we were updated on the status of the tire and warranty. :) More

by DAISYCOOLBAUGH Verified Customer Verified Customer

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My car was at Toyota for over a month and they claimed they couldn’t hear the noise I explained. I went to pick up my car and the very first time I started my car, it made the noise I was explaining! You’ they couldn’t hear the noise I explained. I went to pick up my car and the very first time I started my car, it made the noise I was explaining! You’re telling me it didn’t do that for an entire month!? No chance. I also gave them a video of the squeak it was making as I was driving. Again, they say they didn’t hear anything. I have a video of me driving my car the day I picked it up with the xxxx squeak! Absolutely terrible. More

by KMIERAU2 Verified Customer Verified Customer

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I had an outstanding experience with Findlay Toyota Service Center. The service advisor was excellent and carefully listened to my needs. He was thorough, friendly, and on-point. I greatly appreciate Service Center. The service advisor was excellent and carefully listened to my needs. He was thorough, friendly, and on-point. I greatly appreciated the high-tech approach at this service center with things like the maintenance tech sending me pics of the work he was doing, what he recommended, and the ease of me approving repairs with a tap from my phone. Was also able to pay from my phone. Simply put, it was the easiest, most outstanding service experience I’ve ever had. Will definitely be back! More

by SKY_GUY_CA Verified Customer Verified Customer

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