Ethan Hodges

Holm Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you've consistently received excellent service and clear explanations of necessary repairs. Providing transparent and thorough service is a core part of our commitment to customer care and building trust with our clients. We strive to be trustworthy in all of our actions. We appreciate you taking the time to share your experience and are happy to know you're satisfied with our dealership Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear your recent oil change was completed quickly. We understand that consistency in service time is important, and we apologize for any previous experiences where the process took longer than expected. We are always striving for professional growth and to improve our processes, and we will look into why oil changes can sometimes take longer. We are determined to improve. We appreciate you bringing this to our attention. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our appointment scheduling process easy and that our service was prompt and efficient. We understand that your time is valuable, and we strive to provide a seamless and convenient experience for all our customers. We are industrious in o ur attempts to better our service for you. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback, and we appreciate you recommending Holm Automotive. We're glad you found our team accommodating. However, we understand your concern regarding the additional fees. We strive for transparency in all our transactions and regret that you felt there were hidden fees. We will review our processes to ensure that all charges are clearly explained upfront, and we are always looking for ways to improve in our customer care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're delighted to hear that you had a positive experience! We understand that vehicle maintenance can be confusing, and we're glad that our team took the time to explain your concerns clearly. Providing detailed reports with prioritized recommendations is a key part of our commitment to transparent and helpful customer care. We want to ensure you feel informed and confident about your vehicle's needs. We appreciate your feedback! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're delighted to hear that Derek Duncan and Ethan Hodges provided excellent service! We appreciate your feedback and will share it with them. We are always happy to hear that our team is meeting the standards we set for customer care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the excellent review! We're pleased that you found our service quick and efficient, and that you appreciated our clean waiting areas and welcoming staff. Providing a positive and efficient experience is important to us, and we're glad we met your expectations. We appreciate your business! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the wonderful feedback! We're so glad to hear that we're able to accommodate your needs. At Holm Automotive Center, we strive to go the extra mile for our customers, and we're happy to provide transportation when needed. We appreciate your business and your kind words about our team. Sincerely, the Holm Automotive Team of Salina