Ethan Harbison | Page 26

I've been a customer since 2002 and was concerned after my previous salesman was no longer there. Dmitry is extremely knowledgeable and understood some of my unique requests. I got the car today and and my previous salesman was no longer there. Dmitry is extremely knowledgeable and understood some of my unique requests. I got the car today and and looking forward to continuing to work with Dmitry and fully understand the car. I have confidence in recommending Dmitry and Daniels to my friends. More

Report | Print

Everyone at Daniels BMW are always friendly, courteous, attentive, and helpful. I have never had a bad experience there and have been a customer for about 15 years. My salesman, John Evans, is spectacular attentive, and helpful. I have never had a bad experience there and have been a customer for about 15 years. My salesman, John Evans, is spectacular. No matter how many times I contact him with a question he's always patient and helpful. I just picked up my new car this week thanks to all of his help and guidance. Buying the new car is fun and exciting, but the service department is even more important and they do not disappoint. Thanks to everyone at BMW! More

Report | Print

The dealership is very professional and courteous and got us in in a very quickly and took care of the problem correct the first time us in in a very quickly and took care of the problem correct the first time More

Report | Print

Very good overall. Only took a few minutes to get my courtesy car and was off to work. All the work was done to fix the issues. courtesy car and was off to work. All the work was done to fix the issues. More

Report | Print

Daniels BMW dealership never disappoints when it comes to customer service... they always go the extra mile to work things out when something unexpected happens. customer service... they always go the extra mile to work things out when something unexpected happens. More

Report | Print

Daniels BMW has a very buttoned up service process. They have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressu have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressure manner, and stays in touch throughout the service process. More

Report | Print

Both Ethan & the shop foreman, Rudy were extremely helpful. They were very knowledgeable & took the time to answer all of my questions. Couldnt have been better helpful. They were very knowledgeable & took the time to answer all of my questions. Couldnt have been better More

Report | Print

Outstanding team in every department. I cannot say enough good things about the folks at Daniels BMW. It is the only dealership we'll work with, and have been using them for 15 years. good things about the folks at Daniels BMW. It is the only dealership we'll work with, and have been using them for 15 years. More

Report | Print

Bought my 1st (2005) and 7th (2020) BMW at Daniels BMW and it feels great to be home again. Chris Dait and Joe Grazer sincerely put their best forward to earn my business. I've had a lasting 15 year relat and it feels great to be home again. Chris Dait and Joe Grazer sincerely put their best forward to earn my business. I've had a lasting 15 year relationship with their 5-star Service Department (miss Joe and Dominic) but their Sales Team really came through this go-around and I think I'm hooked. Chris Dait was courteous, responsive, and super-attentive to the nuances of a true BMW loyalist/enthusiast such as myself. I've worked with many in the Daniels family over the past 15 years and every one of them has been nothing but helpful and friendly right up to Fran! My only feedback is that the dealership might want to better focus on retaining and recognizing those employees who strive to make meaningful relationships with their repeat brand loyalists as a recipe to success. More

Report | Print

My experience with sales and service has always been excellent at Daniels BMW. Over about a 10 year period I purchased 2 cars. My latest purchase was an i3 electric vehicle. Jane was very helpful, know excellent at Daniels BMW. Over about a 10 year period I purchased 2 cars. My latest purchase was an i3 electric vehicle. Jane was very helpful, knowledgeable, and gracious. Ethan has always been my service rep and he also is very helpful, knowledgeable, and kind. That is why I keep coming back to Daniels BMW. More

Report | Print