Ethan Hamilton
Ethan Hamilton at Shottenkirk Honda Decatur

Ethan Hamilton

Senior Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
177 Reviews
4.9

177 Reviews

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177 Reviews of Ethan Hamilton

September 23, 2025

Dealership Rating
Employee Rating

Very pleased with communication from service department professional (Ethan). Very clearly explained processes required that were executed with my vehicle service. Very much appreciated More

by Ray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mason Rigdon General Manager

September 19, 2025

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I’ve been patronizing this dealership for about nine years and have always been taken care of. I’ve never been displeased More

by cbz2lazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mason Rigdon General Manager

September 17, 2025

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Excellent service, prompt, friendly and transparent! Great follow up, phone calls to keep me posted on progress, great customer service! More

by lcfriedrichs
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris

Sep 17, 2025

Shottenkirk Honda Decatur responded

Thank you for choosing Shottenkirk Honda Decatur. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mason Rigdon General Manager

September 13, 2025

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I have always had a great experience at Shottenkirk . We recently purchased a 2020 jeep gladiator there . It is wonderful . They came through on all their promises aside for one . Still waiting on the fr More

by Jasonwpoole
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Shottenkirk Honda Decatur responded

Thanks for sharing about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

September 05, 2025

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Employee Rating

Met me in parking lot upon arrival and verified service I wanted. Left vehicle for repair and oil change and recall. Called when completed and went to pick up More

by bmontgomery0034
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

September 02, 2025

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Very courteous, snacks in waiting room, comfortable waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. More

by Chesterwright1949
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

August 29, 2025

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Employee Rating

Great services and Great Peoples i love coming into the shop to get my car services keep up the good work Thank you More

by clydemmahaley
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Shottenkirk Honda Decatur responded

Thanks for sharing about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

August 26, 2025

Dealership Rating
Employee Rating

Friendly and easy to do business with Very professional Easy to schedule appointments for maintenance More

by Ashlee
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

August 23, 2025

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Employee Rating

Ethan is the best! Got us in and out quickly and repaired under warranty. No issues at all, highly recommend the service department if you need it! More

by Bprie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

August 23, 2025

Dealership Rating
Employee Rating

I was well satisfied with the service department. All the staff were professionals, top rate. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

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