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Ethan Hamilton
Ethan Hamilton at Shottenkirk Honda Decatur

Ethan Hamilton

Senior Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
135 Reviews
4.9

135 Reviews

Write a Review

135 Reviews of Ethan Hamilton

November 06, 2024

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Employee Rating

The service was very friendly and fast. And the wait time wasn’t long at all More

by DENISHA_TAYLOR
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

Shottenkirk Honda Decatur responded

DENISHA, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

November 05, 2024

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Employee Rating

Great service. In and out quickly. Wonderful direct communication regarding services on vehicle. Friendly attitudes. More

by EMILY_SHOCKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Brown

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Nov 06, 2024

Shottenkirk Honda Decatur responded

EMILY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

November 04, 2024

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Honda best dealer in Decatur. Been doing business there since 2001. Nice customer service support and timely repairs More

by BNOAHSARC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell

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Nov 04, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 31, 2024

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Employee Rating

Service was done very quickly and have had no issues. Staff was very friendly as well. More

by JESSICAA2554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 30, 2024

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I was well pleased with service, amount of time it took to complete service & Ethan Hamilton More

by ARNOLD9927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

Shottenkirk Honda Decatur responded

ARNOLD, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

October 30, 2024

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Employee Rating

Friendly staff. Very timely with completing service and great communication throughout process. Very satisfied with service and price More

by GILBERT_PERAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris

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Oct 31, 2024

Shottenkirk Honda Decatur responded

GILBERT, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

October 26, 2024

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Employee Rating

Ethan was very professional and took the time to break down the issues and explain things in greater detail. More

by PRIVETT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris

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Oct 28, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 25, 2024

Dealership Rating
Employee Rating

I was very pleased with the service I received from Talon and the department. Talon told me it would take 4 to 5 hours. It actually took about 3 1/2 hours. More

by POSEYCHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris

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Oct 28, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

Dealership Rating
Employee Rating

Repair was completed in the time they promised us,we were running about 10 minutes late for our 8 o’clock appointment called the service center young lady said there was no problem and we were treated great. More

by LUNDERWOOD8642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris

Report | Print
Oct 25, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

October 18, 2024

Dealership Rating
Employee Rating

Prompt and excellent service! Everyone was friendly and helpful. This is our second car we gave purchased from this dealer and we couldn’t be happier! More

by RBHINES0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talon Cockrell, Michael Morris

Report | Print
Oct 21, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

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