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18 Reviews of Estefania Adaro
October 01, 2025
I brought the car in because it was riding rough, and I figured it had something with the tires the shocks the undercarriage. They determined there were no major issues with a rough ride I was concerned ab figured it had something with the tires the shocks the undercarriage. They determined there were no major issues with a rough ride I was concerned abouthowever when I left, I was handed a report suggesting that I needed to have $2400 worth of service done to kind of stay ahead of the game. Since the car is seven years old, they came up with suggestions that necessarily didn’t need to be done, but it sure would’ve brought a lot of money in to the service department and taking it out of a Cadillac customer pocket so basically I came in with the that they figured didn’ but leaving, they found all kinds of problems that could exist in the future. this type of cultural selling program did not exist in Sullivan Cadillac a number of years ago. Matt was always excellent to deal with and now I feel very uncomfortable with the situation. If you need to speak to me, my telephone number is 352-615-8596. More
by GOLFERTUKE
Verified Customer
September 30, 2025
Excellent customer service, everyone is very helpful and pleasant. They answer all questions and keep you informed. pleasant. They answer all questions and keep you informed. More
by LADYJAG_2001
Other Employees Tagged: Edwin Mejia
September 19, 2025
Service department is really spectacular, the manager of the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile. the service department could not have been better, what's able to take the car in check it out, wash it and hand me back my keys with a smile. More
by allangack
Other Employees Tagged: Richard Gruber, Jared Reynolds, Bob Vitrano, Edwin Mejia, Jeffrey Larson, John Sandiford, Jeffrey Mayorga
September 17, 2025
I am very happy with the service provided to me during the last visit at the dealership the last visit at the dealership More
by samuelspatidar
Other Employees Tagged: Edwin Mejia, Jeffrey Larson, John Sandiford, Jeffrey Mayorga
September 13, 2025
Excellent care and takes time to explain the service being done on your car. Thank you. being done on your car. Thank you. More
by susanfl59
Other Employees Tagged: John Sandiford
September 13, 2025
I recently brought my vehicle in for maintenance at Cadillac, the staff was professional, courteous, and clearly knowledgeable about every aspect of my car’s needs. They took the time to explain the se Cadillac, the staff was professional, courteous, and clearly knowledgeable about every aspect of my car’s needs. They took the time to explain the services being performed and made sure I was comfortable with the process. More
by SERGINHA74
August 31, 2025
They are very nice very easy to deal with. Attentive service and also very professional Attentive service and also very professional More
by ROBYNCHAMBERLAIN423
Other Employees Tagged: Edwin Mejia, Jeffrey Larson, John Sandiford, Jeffrey Mayorga
August 21, 2025
Service is always easy. Very accommodating for dropping off and picking up. It Makes it easy to do during the work day. Very accommodating for dropping off and picking up. It Makes it easy to do during the work day. More
by TRACEY14
Other Employees Tagged: Edwin Mejia
