Esmerelda Guevara

Took over 1 month, to get my toolbox from under the seat, out of trade in. I bought $165k in 2 new vehicles, same day, and response time was horrible. Then, when I did show up to pickup toolbox, it was not e out of trade in. I bought $165k in 2 new vehicles, same day, and response time was horrible. Then, when I did show up to pickup toolbox, it was not even un-installed. Which was 2 10mm nuts. Response time to message system is sub par. Actual follow through is sub par. Especially, when TWO 2025 vehicles purchased at same time. I will not go back, nor refer. Also, MANY clerical issues. Wrong vin vs vehicles, etc More

by NHACKNEYCC Verified Customer Verified Customer

Report | Print

Friendly, helpful, knowledgeable customer service associates here at Graft Chevrolet company. I will come back and make another purchase associates here at Graft Chevrolet company. I will come back and make another purchase More

by clarence.j.allen Verified Customer Verified Customer

Report | Print

Happy with the service. Will return for my future needs. Good service and good with customers Will return for my future needs. Good service and good with customers More

by MEREZAADRIANA14 Verified Customer Verified Customer

Report | Print

I would say that everything this dealership does, service or sales, is at a glacial pace. or sales, is at a glacial pace. More

by YVETTE.DORVAL610 Verified Customer Verified Customer

Report | Print

Esma was wonderful she worked with us and got us what we needed. Philip in finance worked with us. He did not lead us on. He was very straightforward. He didn’t give us things that we didn’t need. The buyin needed. Philip in finance worked with us. He did not lead us on. He was very straightforward. He didn’t give us things that we didn’t need. The buying process was very painless. We will be back for our next Chevy vehicle. More

by RJADEL Verified Customer Verified Customer

Report | Print

I like this dealer ship because they go above and beyond to make me feel at home to make me feel at home More

Report | Print

Good to deal with. Would recommend to other people. Need to have more vehicles on lot to choose from. Would recommend to other people. Need to have more vehicles on lot to choose from. More

by GARYWICKLIFFE Verified Customer Verified Customer

Report | Print

Stephanie is the best service advisor I have had. Graffs team are very professional also Graffs team are very professional also More

by CAAENBROMERO Verified Customer Verified Customer

Report | Print

Dealership was very accommodating, allowing me the time find the right vehicle at the best possible price. find the right vehicle at the best possible price. More

by rickheiser01 Verified Customer Verified Customer

Report | Print

THIS DEALERSHIP CAN IMPROVE ON KEEPING ITS WORD AND PROMISE. IF YOU ARE GOING TO PAY A REFERREL FEE PAY THE FEE DONT CHEAT THE CUSTOMER SALES DEPT DIDNT DO RIGHT POOR DEPT. JUST KEEP YOUR PLEASE PROMISE. IF YOU ARE GOING TO PAY A REFERREL FEE PAY THE FEE DONT CHEAT THE CUSTOMER SALES DEPT DIDNT DO RIGHT POOR DEPT. JUST KEEP YOUR PLEASE More

by YELLOW6 Verified Customer Verified Customer

Report | Print