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Ervin Sunga
Ervin Sunga at Fremont Toyota

Ervin Sunga | Page 21

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
226 Reviews
4.7

226 Reviews

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226 Reviews of Ervin Sunga

August 23, 2023

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Employee Rating

Very professional worker, super friendly as a person and very helpful. I will be coming back. More

by JJJENJITOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Pat O'Brien, Phil Stravers , Belal Najibyar

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Aug 24, 2023

Fremont Toyota responded

Thank you for taking the time to leave this glowing review! We are happy to hear your most recent service visit with us was great! Have a great day!

August 19, 2023

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Employee Rating

I already did this. Was a good experience. I filled out this form already. A More

by DKFERNANDES1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

August 19, 2023

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Very good experience. Always hesitant about costs and delays at dealers but very good experience this time. More

by DKFERNANDES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

August 13, 2023

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Employee Rating

Whenever i go to this facility to do some tire change or oil change , they always makes me wait for more than 3 hours and doesn't even update you what's going to on your car.. ..poor customer service! More

by Cjcanlas2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 14, 2023

Fremont Toyota responded

Thank you for taking the time to share your feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent experience with us was less than stellar, and we would like to speak with you more regarding your service visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. We hope to hear from you soon.

August 12, 2023

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This dealership is the best! Very kind personal and very helpful and professional super recommended More

by ROBLESLOURDES136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Pat O'Brien, Phil Stravers , Belal Najibyar

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Aug 14, 2023

Fremont Toyota responded

Thank you for the recommendation! We look forward to working with you, again!

August 02, 2023

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Employee Rating

Excellent customer service . Fremont toyota can be recommended on all mu frien who needs sevice car More

by JAIMEBIBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

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Aug 03, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

July 28, 2023

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Employee Rating

Wonderful experience! won’t hesitate to give 5 ⭐️ to your team! And thanks for your help. More

by ywei
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Service Time
Recommend Dealer
Yes
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Jul 31, 2023

Fremont Toyota responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Fremont Toyota. We are always here if you need anything else!

July 27, 2023

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They are thorough. AS for Irvin, he goes out of this way to assist me with my concerns. Very polite and professional. More

by CINCODMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

July 18, 2023

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I have been a customer of Toyota for many years and don’t have any complaints. My last visit was the best I’ve experienced More

by THEBARON.GIFFORD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jul 19, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

July 10, 2023

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Employee Rating

Erven was very nice and helpful. He gave me some helpful info. I will schedule my next appointment with him. More

by LISAFLORES21511
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

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