Ernesto Rosado
Ernesto Rosado at Southern Hyundai Newport News

Ernesto Rosado

Parts Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
251 Reviews
4.7

251 Reviews

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251 Reviews of Ernesto Rosado

June 21, 2025

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Employee Rating

I had an appointment. They were ready for me when I arrived. They informed me of the work that was needed and finished in good time. They are always pleasant to work with. More

by jdelaigle2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

June 21, 2025

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Again, great customer service and car service! I waited while the routine service was completed. The car was returned to me in a more than timely manner.. More

by MLR3312
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

June 20, 2025

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I had an excellent experience The people were great they explained everything in a clear way so that it was easy to understand. More

by mustang.shelly
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

June 19, 2025

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Employee Rating

Lazy inspection, rude service employee and misdiagnosed my brake issue which would have led to further damage had I not gotten a second opinion More

by shampoo_ferric2s
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: jeffrey moien

Jun 19, 2025

Southern Hyundai Newport News responded

"Shampoo_ferric2s" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2025

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This dealership is always right on time to fix whatever issue I have. Everyone is always curteous and polite. More

by kulestbabe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris House

Jun 19, 2025

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 19, 2025

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Employee Rating

Southern hyundai has treated me right since day one of ownership of my santa fe. I recommend them to anyone in the market of buying a new or used vehicle. More

by MCRAE3.DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 18, 2025

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Ernesto was polite and attentive when checking me in for my scheduled appointment car services. More

by Glas76623
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 17, 2025

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Employee Rating

Everything was fine, except the time of the appointment. The time was 7:30 am and my Husband got there at that time and was told no one gets there until 8am. I'm glad it worked out with his work schedule. More

by OLDYSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Blyth, jeffrey moien

Jun 18, 2025

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

June 14, 2025

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Employee Rating

I’ve been a client for many years. Please with the work they do in the service dept. Jeff always goes above and beyond. More

by tgardner16.tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Jun 18, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2025

Dealership Rating
Employee Rating

Thank you for getting the part, calling more than once to remind me, and doing a great job! Looking forward to my oil change appointment to be, More

by pancakeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

Jun 18, 2025

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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