Ernesto Rosado

I have owned my Hyundai vehicle for several years and have always serviced it at Hyundai of Hampton (Classic Hampton Auto Mall). However, due to multiple examples of declining customer service (e.g., lon have always serviced it at Hyundai of Hampton (Classic Hampton Auto Mall). However, due to multiple examples of declining customer service (e.g., long time service advisors leaving the company), I decided to give Southern Hyundai a try. Overall, I am very satisfied with the service received at Southern. I was able to schedule a car service appointment online at Southern Hyundai for next day service. Final price was less than the online estimate. The service advisor (Chris House) was courteous and knowledgeable. The dealership service area was immaculate. My vehicle was ready when promised. I am a Hampton resident, but the quality of service at Southern Hyundai was worth the extra drive. More

by Kiki Verified Customer Verified Customer

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Everyone is always friendly and the service staff are great at getting your vehicle back as quickly as possible great at getting your vehicle back as quickly as possible More

by stanrijr Verified Customer Verified Customer

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Excellent Service. Explains the service that will be provided for the car. Very friendly service. And great customer service and great timing. Explains the service that will be provided for the car. Very friendly service. And great customer service and great timing. More

by luvpecjoy@gmail.com Verified Customer Verified Customer

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Great service knowledgeable staff gave me loaner car while mine was in service.good communication I will highly recommend while mine was in service.good communication I will highly recommend More

by patelkev Verified Customer Verified Customer

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Absolutely terrific! Their support is excellent, no lost leaders. Only dealership I have been to where they promise free oil changes and rotate tires also for free. Cou Their support is excellent, no lost leaders. Only dealership I have been to where they promise free oil changes and rotate tires also for free. Could not be happier with Southern Hyundai of Newport News!!! More

by 2014 Sonata Owner Verified Customer Verified Customer

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Very difficult to deal with finance department! !! They owed me money on an unwanted extended warranty. It took EIGHT MONTHS to apply it to my loan as the amount collected interest. Then they did !! They owed me money on an unwanted extended warranty. It took EIGHT MONTHS to apply it to my loan as the amount collected interest. Then they didn't reimburse me for the sales tax I paid on the product I never used. It's a little over $100, but how absolutely SHADY. More

by kjustis1 Verified Customer Verified Customer

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Quick and efficient great staff. I changed dealers because of the quality Service Department team I changed dealers because of the quality Service Department team More

by Steve Verified Customer Verified Customer

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Jeffrey Moien has always been a pleasure to work with and always professional. I have been coming to Southern Hyundai Newport News for many years. The team does an excellent job fixing my car. always professional. I have been coming to Southern Hyundai Newport News for many years. The team does an excellent job fixing my car. More

by 4gatling Verified Customer Verified Customer

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Been pretty good Have been good experiences just sometimes the wait has been long But other than that it has been good sometimes the wait has been long But other than that it has been good More

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Another outstanding visit to the dealership. They are forever giving above outstanding customer service and care for your vehicle. Thank you again for your kind hospitality and family treatment They are forever giving above outstanding customer service and care for your vehicle. Thank you again for your kind hospitality and family treatment to all your customers. More

by Marshallcarol182 Verified Customer Verified Customer

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