Ernesto Rojas Castaneda

Claremont Toyota responded

Thanks, Alma! We’re thrilled to hear you’ve had a great experience with us for your third car purchase. Our team is dedicated to providing excellent service, and your loyalty means a lot. We look forward to helping you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

We're disappointed you're having issues with your CPO vehicle. If our team has not had a chance to take a look at this concern, please contact us and we'll be glad to get you set up with a time to bring your vehicle into our service department. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Angie, We appreciate your patience and your feedback. Your time is valuable and we'll be working to do a better job of attending to our guests in a more timely manner when they arrive. We're glad that once you're greeted you receive quality service and we thank you for choosing us here for your vehicle needs. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled to hear that you had such a positive experience with Rick, Ramiro, and Ernesto. Our team is dedicated to providing a no-pressure environment, and your feedback truly motivates us. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

It's very important our sales team is knowledgeable about our products, which is why this is disappointing to read. We'd like to learn more about who you worked with so we can make sure they and our entire team are educated about our vehicles. Please contact us when you have a moment to speak further. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the feedback! We're glad to hear you had a great experience with our team from start to finish. Your satisfaction is important to us, and we’re always here to help with any future needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Ernesto made your beehive purchasing experience smooth and enjoyable. Your satisfaction is our priority, and we appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Transparency is a top priority to us here, which is why this is discouraging to read. When you have an opportunity to speak, we'd like to learn more about this. We look forward to hearing from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the positive feedback! We're glad you experienced professional service and shorter wait times during your visit. We're always looking for ways to enhance our customers' experiences, so we appreciate your input. Hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thank you for taking the time to share your positive experience with us. We strive to provide excellent customer service and we are thrilled to hear that you found our dealership to be professional and easy to deal with. We look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500