Erin Smith
Erin Smith at Glanzmann Subaru

Erin Smith

Delivery Specialist / Concierge

Glanzmann Subaru

1001 South York Road
Hatboro, PA 19040

5.0
13 Reviews
5.0

13 Reviews

Write a Review

Dealership Experience

3 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

English English

13 Reviews of Erin Smith

May 07, 2025

Dealership Rating
Employee Rating

Erin Smith provided an excellent session, helping me to navigate my new Outback! She was patient and understnding@ My experience with Glanzman was a also excellent! More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2025

Glanzmann Subaru responded

Thank you, Joan! We’re so glad to hear that Erin provided such a great experience while helping you navigate your new Outback. Patience and understanding are key, and it’s wonderful to know she made a difference. We’re also thrilled that your overall experience with Glanzman was excellent! We look forward to assisting you again in the future. Thank you Jeff Glanzmann General Manager

May 05, 2025

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Employee Rating

Erin’s Professional and knowledgeable service is provided with a courteous and respectful manner. Erin’s pleasant and friendly demeanor facilitates an environment for the customer to understand the complexit More

by edwarddmessina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Le

May 09, 2025

Glanzmann Subaru responded

Thank you so much for the wonderful feedback, Edward! We're thrilled to hear that Erin’s professionalism, knowledge, and friendly demeanor made a positive impact on your experience. She truly goes above and beyond to ensure our customers understand every detail, and we're so happy to hear you felt supported. We appreciate your kind words and look forward to assisting you again in the future! Thank you Jeff Glanzmann General Manager

April 29, 2025

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Erin was able to show me the areas that I had no idea on how to use. She was very knowledgeable and courteous during our session. After the additional training, my wife and I felt more comfortable with driv More

by tony.valach
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Diaczenko , Erick Taing

May 01, 2025

Glanzmann Subaru responded

Hi Tony, Thank you for the great feedback! We’re so happy to hear that Erin was able to guide you through the features of your new Forester and make you and your wife feel more confident behind the wheel. Her knowledge and friendly approach truly make a difference, and we’re glad you took advantage of the additional session. Enjoy every mile in your new Forester — we’re always here if you need anything! Thank you, Jeff Glanzmann General Manager

April 22, 2025

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Erin was a pleasure teaching me about the technology of my car. She was knowledgeable, patient, and a kind soul. Love my car, and even more now with the features I didn't know I had.. Thank you! Jeff my More

by JG
Recommend Dealer
Yes

Other Employees Tagged: Michael Akutah, Jeffrey Richner

Apr 28, 2025

Glanzmann Subaru responded

Wow! Thank you for sharing your wonderful experience with Jeff and Erin. And thank you for your business. We are so happy you are loving your Legacy! Thank you, Jeff Glanzmann

April 21, 2025

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Great experience buying new Crosstrek and learning use of features. Both Erin and Jeff were easy to work with. More

by eferris728
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Richner

Apr 28, 2025

Glanzmann Subaru responded

Hi! Thank you for your business and the kind words about Erin and Jeff. We look forward to seeing you at your service appointments. Thank you, Jeff Glanzmann General Manager

April 18, 2025

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Erin was very patient in answering all of my questions. She also gave a lot of tips and kept it very simple. Jeff was pleasant to work with and was transparent with the numbers with the numbers being prese More

by steal521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Richner

Apr 21, 2025

Glanzmann Subaru responded

Thank you for the kind words! We're so glad to hear that Erin was patient and helpful throughout your experience, and that Jeff made everything clear and straightforward. We truly value transparency and making sure our customers feel comfortable every step of the way. Thanks again for choosing Glanzmann Subaru — we’re always here if you need anything! Thank you, Jeff Glanzmann General Manager

April 18, 2025

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Glanzman Subaru was easy to work with and had a great inventory of cars to choose from. I found the exact car I wanted. Both Jeff and Erin were very helpful during the buying process and I would gladly w More

by CMcc
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Richner

Apr 21, 2025

Glanzmann Subaru responded

Thank you for the great feedback! We're so glad to hear that you found the exact car you were looking for and that Jeff and Erin made the buying process smooth and enjoyable. We’ll be sure to pass along your kind words to both of them. It was a pleasure working with you, and we’d be more than happy to assist you again in the future! Thank you, Jeff Glanzmann General Manager

April 16, 2025

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Employee Rating

We have had the pleasure of purchasing two Subaru vehicles from Glanzmann in two years. From the layout and customer conveniences of their modern showroom, to the welcoming staff and knowledgeable sa More

by davidmseltzer52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Baumbach

Apr 21, 2025

Glanzmann Subaru responded

HI David, Thank you for your continued trust in Glanzmann and for choosing us again for your Subaru purchase—we truly appreciate your loyalty! We're so glad to hear that your experiences have been joyful, and that Erin was able to provide such helpful guidance during your tech visit. We'll be sure to pass along your kind words to her. Enjoy your new Crosstrek, and please don’t hesitate to reach out if there’s anything more we can do for you! Thank you, Jeff Glanzmann General Manager

April 14, 2025

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Organized and efficient dealership. My sales agent was knowledgeable and patient in dealing with me. A smooth and pressure free process. More

by manor72
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Lange

Apr 14, 2025

Glanzmann Subaru responded

Thank you for your kind words! We’re so pleased to hear that your experience with us was smooth, organized, and pressure-free. Our team works hard to create a comfortable, informed environment, and it’s wonderful to know your sales agent delivered just that with knowledge and patience. We truly appreciate your feedback and hope you’re enjoying your new vehicle! Thank you, Jeff Glanzmann Glanzmann Subaru

April 14, 2025

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Employee Rating

Erin Smith has great interpersonal and communication skills and thorough knowledge of the electronic interface of the Subaru Crosstrek. She was very patient in answering all my questions and I found t More

by manor72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Lange

Apr 14, 2025

Glanzmann Subaru responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Erin and Lauren both made such a strong, positive impression. Erin’s tech expertise and patience, paired with Lauren’s knowledgeable and no-pressure approach, really reflect the kind of thoughtful, supportive service we aim to provide. We're so glad the process felt smooth and empowering for you. Your recommendation means the world to us—thank you again, and enjoy your new Subaru Crosstrek! Thank you, Jeff Glanzmann Glanzmann Subrau

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