Erin Domenech
Erin Domenech at Danbury Kia
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Erin Domenech

Service Advisor

Danbury Kia

100A Federal Rd
Danbury, CT 06810

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Erin Domenech

September 29, 2024

Dealership Rating
Employee Rating

Great customer service,they inform you with every details of the work they are doing! More

by John Otisitswe
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Danbury Kia responded

Thank you, John!

September 27, 2024

Dealership Rating
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Exceptional service, courteous and quick. Kudos job well done. Can’t say enough good things about my experience. More

by Lpompilio11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Danbury Kia responded

Thank you for choosing to service with us!

September 23, 2024

Dealership Rating
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Car was serviced for an oil change. The total time from checking in to when car was ready took about an hour. Service representative was friendly, pleasant, professional and respectful. More

by amc2499
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 27, 2024

Danbury Kia responded

Thank you, we look forward to serving you again!

August 25, 2024

Dealership Rating
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Very punctual, Erin and the service crew went above and beyond on ensuring that our vehicle was serviced to the T! More

by aphiabrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill Sabatini

Aug 26, 2024

Danbury Kia responded

Thank you! We are grateful for your business!

August 21, 2024

Dealership Rating
Employee Rating

They are very knowledgeable and friendly. They fixed the car in a timely matter and just overall was very satisfied with the whole process. More

by darrrrr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelvin Brito

Aug 21, 2024

Danbury Kia responded

Thank you, it was our pleasure to serve you!

August 15, 2024

Dealership Rating
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The dealership met their timing and aptmt expectations for wait time. However, after warranty recall work was completed, I had to return so an under carriage panel could be reattached. It was dragging a More

by Sarena
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 16, 2024

Danbury Kia responded

We apologize for the oversight by the technician. I have forwarded your feedback to our general manager and director of service for appropriate follow-up with the technician. We are very sorry for the inconvenience.

August 02, 2024

Dealership Rating
Employee Rating

Erin was the nicest. She walked me through the whole process and made sure to keep my financial concerns in mind. The best customer service I’ve received anywhere in a lo More

by sserenasims
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Danbury Kia responded

Thank you!

July 18, 2024

Dealership Rating
Employee Rating

Erin was communicative, gave quick responses & informed me of another service that was needed to improve my overall drive experience. More

by arepps25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Brito

Jul 19, 2024

Danbury Kia responded

Thank you for servicing with us!