Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Erik Steenson
Refer Me
24 Reviews
24 Reviews
Write a Review
24 Reviews of Erik Steenson
August 23, 2023
They have always worked with me. Over the years we have purchased 5 cars with them. Over the years we have purchased 5 cars with them. More
by maddog
Verified CustomerOther Employees Tagged: Kaua Pouha, Andrew Bailey
August 23, 2023
This is an email I got from Jaron during a month of him not communicating after I called several times. "Hey, I apologize for the time that I have not communicated with you. These past couple of weeks not communicating after I called several times. "Hey, I apologize for the time that I have not communicated with you. These past couple of weeks have just been hectic on my end but that is not an excuse so I am sorry that I have been MIA. But I do have some more information in regards to your Tundra." All Brent Brown serves is excuses. More
by Slade
Other Employees Tagged: Kaua Pouha, Jaron Maxfield
August 20, 2023
They had a week to make sure they had the oil for my vehicle instead they ordered it 15 min before I got there it took them 4 hours to get it. Worst customer service tried talking to service manager. He vehicle instead they ordered it 15 min before I got there it took them 4 hours to get it. Worst customer service tried talking to service manager. He doesn’t know how to answer his phone. More
by JUSTIN.GARDNER506
Other Employees Tagged: Spencer Lee, Taylor Burgess
June 01, 2023
Extremely professional and thorough. The work was completed with clear communication and updates despite a challenging problem. The work was completed with clear communication and updates despite a challenging problem. More
by BCHILD0
Other Employees Tagged: Andrew Bailey
December 28, 2022
Our most recent experience has been awful and is still not resolved. Our car was in shop for one month and then was returned to us dirty with black finger prints all over. We are still waiting for the par not resolved. Our car was in shop for one month and then was returned to us dirty with black finger prints all over. We are still waiting for the parts that initially needed to be replaced. I have never witnessed worse communication or service from a dealership. We are still waiting for the parts and have not received any further communication for next steps. This is very disappointing because we have purchased 5 cars previously from Brent Brown. More
by channingwoodward
Other Employees Tagged: Milani Hedquist , Brandon Wilson
October 21, 2021
Everyone was absolutely wonderful! They were quick, efficient, friendly and knowledgeable. I’ll always service my Toyota here. efficient, friendly and knowledgeable. I’ll always service my Toyota here. More
by MINDYUT123
Other Employees Tagged: Andrew Butcher, Charlie Hook, Joel Kitchen, Nate Casper, Milani Hedquist, Enrique Soto, Kaua Pouha , Moe Afu, Zeke Rojas
September 21, 2021
Thank you! Everyone treated us kindly and respectfully! So glad we purchased our truck through all of you! So glad we purchased our truck through all of you! More
by denise21
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha , Moe Afu, Bailey McCaman, Korbin Roberts, Zeke Rojas, Justin Schooley, Edith
August 03, 2021
Cole Laycock was great and the service department. I felt the dealership should have stepped in and given more concern and support financially. Oh My felt the dealership should have stepped in and given more concern and support financially. Oh My More
by JeaneneDavis
Other Employees Tagged: Cole Laycock
June 22, 2021
After having such a horrible experience, I received a call from the supervisor over the Service department. He listened to what I had to say and proceeded to help me get my car scheduled to be fixed. I call from the supervisor over the Service department. He listened to what I had to say and proceeded to help me get my car scheduled to be fixed. I will continue to go to Brent Brown. They always have been helpful. More
by r_flitton
Other Employees Tagged: Korbin Roberts
May 25, 2021
My Toyota Tundra was displaying an ambiguous set of symptoms that wasn’t straightforward to diagnose. The worse case scenario was replacing the transmission. But BBT techs took a reasoned approach to p symptoms that wasn’t straightforward to diagnose. The worse case scenario was replacing the transmission. But BBT techs took a reasoned approach to problem solving and fixed the issue well short of just punting the ball, and then spent no small amt of time making sure the issue was fully addressed. In the end the fix cost me only $250. You guys rock! More
by S. Honji
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha , Moe Afu, Bailey McCaman, Korbin Roberts, Zeke Rojas, Justin Schooley
Dealership Inventory (360 Vehicles)
