Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez | Page 29

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
413 Reviews
4.8

413 Reviews

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413 Reviews of Erik Fernandez

July 26, 2022

Dealership Rating
Employee Rating

I brought my vehicle in for required service and initially was not happy with the outcome. Since speaking to my service advisor and he explaing what was done to the vehicle I now better understand More

by JFROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Williamson Cadillac responded

Thank you for the great feedback, JFROD! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 24, 2022

Dealership Rating
Employee Rating

Each time I bring a vehicle to Williamson for service, it is a professional experience. From check-in through service completion, the service advisors have been thorough and organized. More

by CRANEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Jul 26, 2022

Williamson Cadillac responded

Thank you for your wonderful feedback! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 23, 2022

Dealership Rating
Employee Rating

Erik Fernandez was excellent. He was able to get my problem resolved quickly and efficiently More

by CBIGGERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Williamson Cadillac responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2022

Dealership Rating
Employee Rating

Needs more mechanics on service departments It took over a week just to see my vehicle And another 4 days to get the party in My vehicle was washed before I turned it in got it back extremely dirty Not very More

by LUISBLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 24, 2022

Dealership Rating
Employee Rating

Byen servicio y atencion, fueron rapidos en ek arreglo de mi auto;que satisfecho con toda la atencion desde mi entrada hasta mi salida. More

by MAYIJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Carmen Alicea

Jun 28, 2022

Williamson Cadillac responded

Muchas gracias! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 20, 2022

Dealership Rating
Employee Rating

The service department is professional, friendly, and knowledgeable. Appointments are kept in a timely manner. More

by RSTONE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Williamson Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 14, 2022

Dealership Rating
Employee Rating

Remarkable - This has to be the best service department ever. Eric and Rollie head up a great team. More

by Cburrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Jun 15, 2022

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 13, 2022

Dealership Rating
Employee Rating

Excellent service and staff is friendly, promptly to meet your needs. Carmen Alicea is very helpful More

by Elias Nieves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jun 15, 2022

Williamson Cadillac responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 10, 2022

Dealership Rating
Employee Rating

This dealer has very good. Customer service and the service advisor Erik Fernández was great. More

by ELPIN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 09, 2022

Dealership Rating
Employee Rating

Great experience yes yes yes thank you thank you thank you good job thank you thank you More

by Lsegrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto

Jun 13, 2022

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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