Erik Fernandez

Erik is kind and courteous. He's also very efficient and explained things thoroughly. I highly recommend their service department. He's also very efficient and explained things thoroughly. I highly recommend their service department. More

by RAFIQUI31 Verified Customer Verified Customer

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My Buick Envision had to go back to the repair shop once again on Monday, December 8th, due to software problems and a faulty tire pressure sensor. Today, the 15th, I was able to pick up the vehicle, which again on Monday, December 8th, due to software problems and a faulty tire pressure sensor. Today, the 15th, I was able to pick up the vehicle, which is now repaired. I would like to express my gratitude to Mr. John Varela, Service Consultant, who at all times provided professional, technical, and extremely courteous service. I also want to commend the work of the technicians who successfully repaired the problem with my car. For all of the above, I reaffirm the excellent service provided by Williamson Cadillac. More

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Erik Fernandez did an amazing job and so did the dealership In general they did and amazing job and had my truck ready pretty quickly. Thanks dealership In general they did and amazing job and had my truck ready pretty quickly. Thanks More

by juancarlosfara Verified Customer Verified Customer

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My service advisor Erik Fernandez was excellent and very knowledgeable. I was in and out within an hour for my oil service and tire rotation. The service employees along with the service cashier had great knowledgeable. I was in and out within an hour for my oil service and tire rotation. The service employees along with the service cashier had great customer service skills, they truly treat you like family at Williamson Cadillac !!👏🏻👏🏻 More

by Rene Roberts Verified Customer Verified Customer

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Service Department is extremely friendly and helpful and does everything in a timely matter, even when you guys are packed! Erik Fernandez is my favorite service guy very friendly and very knowledgeable. I does everything in a timely matter, even when you guys are packed! Erik Fernandez is my favorite service guy very friendly and very knowledgeable. I have recommended several friends to see him when they need help with their car and everyone has come back with a smile they always thank me a lot. More

by REBECCAHPUTZ Verified Customer Verified Customer

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Always professional and helpful. Erik and Roly are always kind, professional and helpful. I always take my car there. Erik and Roly are always kind, professional and helpful. I always take my car there. More

by FPOMAREDA7981 Verified Customer Verified Customer

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this Cadillac dealership exceeds expectations with its outstanding customer service, professionalism, and commitment to excellence. I highly recommend it to anyone seeking a luxury car-buying experience a outstanding customer service, professionalism, and commitment to excellence. I highly recommend it to anyone seeking a luxury car-buying experience and quality vehicle maintenance, all supported by a reliable and highly skilled team. More

by LAISELPINERO Verified Customer Verified Customer

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Not good. I wanted to have my radio chequed because is turning off and on by itself, but the charge is $200 only to check it. Extremely expensive! I will find I wanted to have my radio chequed because is turning off and on by itself, but the charge is $200 only to check it. Extremely expensive! I will find another place to take my car. More

by PATRICIA.AMADOR Verified Customer Verified Customer

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Great service, in and out of dealer in less than 30 mins. Erick keeps me informed Erick keeps me informed More

by JPineiro Verified Customer Verified Customer

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Shop is. Dry well maintain and I have taken all my cars to get service done here Dry well maintain and I have taken all my cars to get service done here More

by mikey23tam Verified Customer Verified Customer

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