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Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
336 Reviews
4.8

336 Reviews

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336 Reviews of Erik Fernandez

June 08, 2025

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Employee Rating

Their service was effortless. Erik made sure to make the process speedy and very professional. So happy to be a Cadillac owner. More

by Elizabethm87
Workmanship
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Recommend Dealer
Yes
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Jun 09, 2025

Williamson Cadillac responded

Erik will be so delighted to hear your praise, Elizabeth. We're thrilled that your experience was seamless and that you're enjoying your Cadillac. Wishing you many great drives ahead!

June 05, 2025

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Not in ideal location due to traffic and lack of space. But all the people I have met are very professional More

by B-DLERNER
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Workmanship
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Recommend Dealer
Yes
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Jun 06, 2025

Williamson Cadillac responded

Thank you for your honest review. While our location may have its challenges, we’re thrilled that our team’s professionalism stood out. We’re always looking to make the experience as seamless as possible, and we’re grateful for your support.

June 03, 2025

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Employee Rating

I had a check engine light come on and brought it in and Eric helped me out with getting me in and out in a few hours instead of the couple of days that they wanted it for. More

by todd7366
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 04, 2025

Williamson Cadillac responded

We know how important it is to get back on the road quickly, and we’re glad Eric was able to assist you efficiently. Thank you for trusting us with your vehicle’s care—we appreciate your feedback!

May 28, 2025

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I arrived a little early and truck was taken right on time and finished in a reasonable amount of time. Pleasant wait. More

by WARNACK
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Recommend Dealer
Yes
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May 29, 2025

Williamson Cadillac responded

It makes us so happy to know that your service was handled promptly and smoothly! Thank you for sharing your experience; we truly appreciate your support.

May 20, 2025

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Erick, in service dept, was very helpful. He kept me up to date with time, thank Erick for your amazing customer service!!! More

by TCABRERA0284
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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May 20, 2025

Williamson Cadillac responded

Thank you so much for your positive review. We are so glad that Erik was able to provide helpful service and keep you updated while your vehicle service was being rendered. We will surely pass your kind words along to Erik.

May 08, 2025

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Employee Rating

Carmen has excellent customer service! She was extremely helpful in keeping us informed of repairs. Thanks again Carmen! More

by ERIC90008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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May 09, 2025

Williamson Cadillac responded

Hello Eric! We're so glad Carmen provided excellent service and kept you informed throughout the process. We’ll be sure to share your appreciation with her. Looking forward to serving you again!

May 01, 2025

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Excelente Service and very friendly! The best!!! Will definetely buy my next vehicle with Williamson! More

by ggatlin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fede Prudhomme

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May 02, 2025

Williamson Cadillac responded

Thank you for your amazing feedback! We're so happy to hear that you had a great experience with our team. Providing excellent service and a friendly atmosphere is what we strive for, and we’re thrilled that you plan to purchase your next vehicle with Williamson Cadillac. We look forward to assisting you when the time comes!

March 27, 2025

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Everyone is always so friendly and very helpful answering all of my questions. Erik is always great taking care of me when i take my car in! More

by Th1027
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Recommend Dealer
Yes
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Mar 28, 2025

Williamson Cadillac responded

We’re happy to hear Erik and the team took great care of you!

March 27, 2025

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Excellent service and speed, excellent attention from the staff working at the dealership, very good attention from Mr. Erik More

by Acadia Denali
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

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Mar 28, 2025

Williamson Cadillac responded

Thank you! We’ll pass your kind words to Erik!

March 26, 2025

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Employee Rating

Eric is a pleasure to deal with and so is his manager Rolando. You always get great customer service here and it’s a comfortable environment while you wait. More

by M.Holzli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

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Apr 01, 2025

Williamson Cadillac responded

Thank you for your kind words; our team really appreciates your positive feedback. We look forward to servicing your vehicle again soon.

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