Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
374 Reviews
4.8

374 Reviews

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374 Reviews of Erik Fernandez

December 05, 2025

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Employee Rating

this Cadillac dealership exceeds expectations with its outstanding customer service, professionalism, and commitment to excellence. I highly recommend it to anyone seeking a luxury car-buying experience a More

by LAISELPINERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

December 04, 2025

Dealership Rating
Employee Rating

Not good. I wanted to have my radio chequed because is turning off and on by itself, but the charge is $200 only to check it. Extremely expensive! I will find More

by PATRICIA.AMADOR
Recommend Dealer
No

Other Employees Tagged: Erik Fernandez

December 04, 2025

Dealership Rating
Employee Rating

Great service, in and out of dealer in less than 30 mins. Erick keeps me informed More

by JPineiro
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 03, 2025

Dealership Rating
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Shop is. Dry well maintain and I have taken all my cars to get service done here More

by mikey23tam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

December 02, 2025

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Employee Rating

Very good Communication was excellent. Being able to text and the software system at the dealership allowed other service reps to assist even when Eric was off. More

by bobwebbon
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

November 29, 2025

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Employee Rating

Amazing Erik has always made me feel like family. I have always felt well taken care of by him More

by justinaustinaaron
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

November 27, 2025

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Employee Rating

Great service! The staff was friendly, quick, and very professional.had my car ready on time. My car runs perfectly now. Highly recommend this dealership’s service More

by DIMARCE11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Diana Garcia

Nov 28, 2025

Williamson Cadillac responded

We’re thrilled our team delivered friendly, efficient service and had your car ready right on time. Your recommendation means a lot to us—thank you for trusting our service department.

November 23, 2025

Dealership Rating
Employee Rating

Excelente atencion por parte del Sr Erik y el equipo de trabajo del concesionario Excelente atencion y servicio por parte del Sr Erik Fernández y del equipo de trabajo por parte del concesionario More

by Acadia Denali
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Nov 28, 2025

Williamson Cadillac responded

Nos alegra saber que Erik y su equipo le brindaron una atención y servicio excelentes. Gracias por recomendar nuestro concesionario y reconocer su profesionalismo.

November 21, 2025

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Employee Rating

Erik is great. however, GM, Cadillac, and this dealership are terrible when it comes to supporting consumers like me who purchased the flagship ELR and have been le More

by jonbragman
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Williamson Cadillac responded

We’re glad Erik provided great service and regret your disappointment with broader support. Your feedback is important, and we’ll share it to help improve the customer experience.

November 19, 2025

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Employee Rating

Eric Fernandez and Williamson Cadillac has always given me good service and in a timely manner when parts are available More

by mmmcricket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Williamson Cadillac responded

We appreciate your recognition of Erik’s timely and reliable service. Thank you for continuing to choose Williamson Cadillac for your vehicle care.

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