Eric Ortega | Page 3

Had issues in the past and did not want to come back but this service was good this service was good More

by nesbitmarilyn19 Verified Customer Verified Customer

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Your staff were very professional, work completed in a timely manner with a reasonable price. I was also given recommendations on future maintenance to keep my vehicle running smoothly until waiting for s timely manner with a reasonable price. I was also given recommendations on future maintenance to keep my vehicle running smoothly until waiting for something to happen which I feel is great customer service More

by mwells11555 Verified Customer Verified Customer

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Always a great visit! Fast and easy! Recommend this dealer for all your Jeep needs Fast and easy! Recommend this dealer for all your Jeep needs More

by SABRINA.F.RICCI Verified Customer Verified Customer

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I was very satisfied with the service I received from the service department of this particular dealership. I would recommend this business to a friend. the service department of this particular dealership. I would recommend this business to a friend. More

by r5thomasjr5 Verified Customer Verified Customer

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Excellent customer service in all facets of process. I would absolutely recommend highly the Berman Auto Team. I would absolutely recommend highly the Berman Auto Team. More

by rbrenner Verified Customer Verified Customer

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Amazing experience working with Thomas Carbonneau on the purchase of my Jeep Wrangler. Very stressful and didn't feel like I was being pressured. I highly recommend. purchase of my Jeep Wrangler. Very stressful and didn't feel like I was being pressured. I highly recommend. More

by Crystal Verified Customer Verified Customer

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Berman dealership is professional and will get you what you need. I recommend this dealership to purchase a vehicle.. you need. I recommend this dealership to purchase a vehicle.. More

by traccee_black Verified Customer Verified Customer

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I was looking for price friendly transportation. Found a van listed as customer whole sale. With about two weeks of ownership the issues known at the time of sale are getting fixed. Very satisfied Found a van listed as customer whole sale. With about two weeks of ownership the issues known at the time of sale are getting fixed. Very satisfied with my purchase. More

by cooprc0 Verified Customer Verified Customer

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The entire process was smooth, easy, and stress-free. The dealership demonstrated professionalism and transparency throughout the entire process. The dealership demonstrated professionalism and transparency throughout the entire process. More

by yong0 Verified Customer Verified Customer

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Two months later, I’m still waiting to be paid money the dealership admits it owes me. I’ve now been trying to recover a $600 refund from Berman Chrysler Dodge Jeep Ram of Oak Lawn for over two months. dealership admits it owes me. I’ve now been trying to recover a $600 refund from Berman Chrysler Dodge Jeep Ram of Oak Lawn for over two months. The dealership has acknowledged the refund is owed, yet the process has been marked by repeated delays: * My trade-in payoff wasn’t requested for over a month. * Communication was inconsistent, requiring multiple follow-up calls and an in-person visit just to get updates. * The refund check was mailed to the wrong address. * I was told a replacement check would be issued, but I still have no definitive timeline for when I’ll receive it. I’ve made every reasonable effort to resolve this directly with the dealership. Because the matter remains unresolved, I have begun escalating it through formal consumer protection channels. I hope no other customer has to spend months chasing money that the dealership has already acknowledged is owed. More

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