Eric Ortega
Eric Ortega at Berman Chrysler Dodge Jeep Ram

Eric Ortega

General Manager

Berman Chrysler Dodge Jeep Ram

4630 W. 95th St.
Oak Lawn, IL 60453

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4.5
107 Reviews

Dealership Experience

1 yr, 2 mos

4.5

107 Reviews

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107 Reviews of Eric Ortega

June 09, 2026

Dealership Rating
Employee Rating

Received great service and a timely manner. Was kept informed by service employees and personnel. More

by sevein911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's efforts at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback and are glad to hear about your positive experience.

June 08, 2026

Dealership Rating
Employee Rating

There is bad communication. They never update me over the car status and it takes so long. More

by ismail.alhashimi50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 08, 2026

Berman Chrysler Dodge Jeep Ram responded

We appreciate your feedback and understand your frustration with the communication and wait times. Please contact Berman Chrysler Dodge Jeep Ram directly so we can better address your concerns. Your input is important to us. Eric Ortega General Manager eortega@berman.com

June 05, 2026

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Great Experience. Nice sales team. I took too long to write this review and multitasking I can't recall my salesperson's name not because he was not awesome because More

by luvself2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 05, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Berman Chrysler Dodge Jeep Ram. We appreciate your kind words about our sales team. Your feedback means a lot to us.

June 01, 2026

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Employee Rating

I went in to get my oil change, the tech must have over tightened my oil filter or left the last o ring on or something.. but I had oil all over my engine. I had oil in my driveway. They had to tow it to t More

by zingers.garage_6p
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Chris, Al, Steve

Jun 04, 2026

Berman Chrysler Dodge Jeep Ram responded

Hello, We appreciate you sharing your feedback with us. I would like the opportunity to speak with you about your recent oil change appointment with our Service Team. Whenever you can, please send me an email with your preferred method of contact so we may discuss this further. Sincerely, Eric Ortega General Manager eortega@berman.com

May 31, 2026

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Employee Rating

The dealership is friendly and engaging. The salesman allowed me to look around before approaching and asking how they can help me. More

by New rider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback and encourage you to contact us if there’s anything more we can assist with.

May 26, 2026

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Employee Rating

Saleman Dan was great he was very professional. Financing process was easy and painless. The man that did my financing was great explained everything to me. More

by tim75russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan

May 29, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback on the financing process and professionalism.

May 25, 2026

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Employee Rating

Berman dealership is professional friendly with expert work explaining the work done and what is needed . More

by Connie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 29, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's professionalism and clear communication. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

May 21, 2026

Dealership Rating
Employee Rating

Quick and fast was in and out in about 39 mins for a quick lube oil change More

by Jmlpf597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2026

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The location has friendly and knowledgeable technicians. I recommend anyone who’s either looking to buy or service a vehicle. More

by jmaine415
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 17, 2026

Dealership Rating
Employee Rating

Not listening to my needs. Rushing & speaking disrespectful. The manager did correct after which was helpful. However, the work I requested was only partially completed but I More

by TC
Service Price Transparency
Workmanship
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Recommend Dealer
No
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