Eric Ortega
Eric Ortega at Berman Chrysler Dodge Jeep Ram

Eric Ortega

General Manager

Berman Chrysler Dodge Jeep Ram

4630 W. 95th St.
Oak Lawn, IL 60453

Contact Me
4.5
141 Reviews

Dealership Experience

1 yr, 4 mos

4.5

141 Reviews

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141 Reviews of Eric Ortega

August 17, 2026

Dealership Rating
Employee Rating

I think that it is an Excellent Dealership. I have had no issues over the years with service. More

by kevinesmith
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: N/A

Aug 17, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. We appreciate your loyalty to Berman Chrysler Dodge Jeep Ram.

August 16, 2026

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Employee Rating

Had work done under extended warranty. Very happy with the dealership/service writer but the warranty company, I think, took way too much time. More

by John Gonwa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Javon Clayton

Aug 16, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service team at Berman Chrysler Dodge Jeep Ram. We understand the delay with the warranty company was frustrating. Please contact us directly if you'd like to discuss this further.

August 12, 2026

Dealership Rating
Employee Rating

Terrible service waste of money… Don’t even deserve one star!!!!!!!!!!!Dont waste your money here for car service. I paid 500$ to get my vehicle checked and serviced, they only gave me a piece of paper wit More

by Johnsonanthony1225
Service Price Transparency
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Recommend Dealer
No
Aug 12, 2026

Johnsonanthony1225 responded

Terrible service!!!!!!!!!!!!!!

August 12, 2026

Dealership Rating
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Awesome service great communication would recommend to someone else. Very helpful and understanding and supportive More

by Charity
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. We appreciate your recommendation and are glad our team was helpful. Berman Chrysler Dodge Jeep Ram values your support.

August 12, 2026

Dealership Rating
Employee Rating

The dealer was really nice my advisor was very nice and attentive kept me well updated More

by T Money The Great
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Recommend Dealer
Yes
Aug 12, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We appreciate your kind words about our team at Berman Chrysler Dodge Jeep Ram.

August 10, 2026

Dealership Rating
Employee Rating

Improvement is need on communication. I had to make several contacts to get the status on my vehicle. I waited two days with no contact. More

by llthomas672709
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your feedback regarding communication. We understand how important timely updates are and encourage you to contact us directly so we can better address your concerns. Your input is valuable to Berman Chrysler Dodge Jeep Ram. Eric Ortega General Manager eortega@berman.com

August 07, 2026

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Employee Rating

They couldn’t find the problem of the car, yet made us pay a lot of money. More

by No57
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Recommend Dealer
No
Aug 07, 2026

Berman Chrysler Dodge Jeep Ram responded

We understand your frustration and appreciate you sharing your experience. Please contact Berman Chrysler Dodge Jeep Ram directly so we can discuss your concerns in detail. Your feedback is important to us. Eric Ortega General Manager eortega@berman.com

August 07, 2026

Dealership Rating
Employee Rating

A huge thank you to the young guy that helped me, Luis Santillan Service Advisor. More

by M M
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Santillan

Aug 07, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you recognizing our team at Berman Chrysler Dodge Jeep Ram.

August 07, 2026

Dealership Rating
Employee Rating

Javon was great! Car was fixed in a timely manner. Happy I bought the insurance More

by ashleyfogu
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service and insurance. We appreciate your feedback about Javon and the timely repair. Berman Chrysler Dodge Jeep Ram values your satisfaction.

August 05, 2026

Dealership Rating
Employee Rating

Came in for an oil change and Tec had tec preform a check on a recal for my hybrid jeeps battery and the check engine light came on and it was from battery so I made 3 appointments and they said they don’t h More

by ondemand.steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 06, 2026

Berman Chrysler Dodge Jeep Ram responded

Hello, We value your satisfaction and appreciate you taking the time to share your thoughts. I would like the opportunity to discuss your recent visit to our Service Department regarding the level of attention your vehicle received during an oil change and the wait time you encountered. Please email me with your preferred contact information at a time that is best for you. Thank you, Eric Ortega General Manager eortega@berman.com

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