Eric Ortega | Page 2
General Manager
Berman Chrysler Dodge Jeep Ram
4630 W. 95th St.
Oak Lawn, IL 60453
Dealership Experience
1 yr, 4 mos
141 Reviews
Write a Review141 Reviews of Eric Ortega
August 05, 2026
I forgot the attendants name but he was polite and explained everything clearly. It did take a bit longer than expected but not too bad for someone without an appointment explained everything clearly. It did take a bit longer than expected but not too bad for someone without an appointment More
July 29, 2026
I had poor communication throughout the service and the repair work was not done to an acceptable standard. The same issue reappeared within hours of pickup, so I had to return the vehicle.” Based on this repair work was not done to an acceptable standard. The same issue reappeared within hours of pickup, so I had to return the vehicle.” Based on this experience, I wouldn’t recommend this service department. More
July 28, 2026
This was a 5 star rating but I dropped a star because of the constant harassment and barrage of text and emails asking me to fill out a survey. I filled one survey already immediately after service was comp the constant harassment and barrage of text and emails asking me to fill out a survey. I filled one survey already immediately after service was complete, That was 4 days ago. The constant requests to fill out a survey have not stopped since. I was perfectly happy with the service up until this point. More
July 27, 2026
Everything was great. My only comment is that I would like updates earlier and more frequently. My car was there almost three weeks. I had to call after five days to find My only comment is that I would like updates earlier and more frequently. My car was there almost three weeks. I had to call after five days to find out what was going on. It might have been another week before the next update. A text or email update every other day would be good so I’m not wondering what’s up. More

