Eric McClure

Our sales person Sam Harvey was very nice And professional. I test drove the cars on Saturday and then came back to buy a car on Monday. The sales managers that write up the offers added a bunc professional. I test drove the cars on Saturday and then came back to buy a car on Monday. The sales managers that write up the offers added a bunch of extra costs that took the price over the original price and also showed the taxes off all the extras not the value of the car. I told them I did not want any of the extras and the sales managers came back with reduced prices on the extras but didn’t take them off the offer. I felt like it was a bait and switch. I also felt like they thought because I was a woman I would be too dumb to notice. It is an unacceptable business practice. Sam Harvey was the only saving grace and I felt embarrassed for him that his mangers do that to him. I am now buying a car at another dealership More

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just bought 2021 rouge sport, my salesman Jacob Hampton and the general sales manager Eric bent over backwords to be sure this deal worked, thanks guys and the general sales manager Eric bent over backwords to be sure this deal worked, thanks guys More

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COMPLETE FRAUDS AND TAKE ADVANTAGE OF PEOPLE!!!My mother COMPLETE FRAUDS AND TAKE ADVANTAGE OF PEOPLE!!! My mother had a car part (cooling fans) need of replacement and they made it seem like they were givi COMPLETE FRAUDS AND TAKE ADVANTAGE OF PEOPLE!!! My mother had a car part (cooling fans) need of replacement and they made it seem like they were giving her a deal. The guy who was helping her, said “hey, since I saved you $100, you should get your tire replaced!” and was quoted around $300. Mind you, my mother is terminally ill, and needs transportation to go to her doctors to get life saving medication. She went there to pick up her car today and they said “YOUR TOTAL IS $1,300” she was dumbfounded. She was under the impression, by the sales team, that she would have to pay around $300 or so. ALSO KEEP IN MIND IT TOOK THEM 6 WEEKS TO GET THAT CAR PART IN! Now she’s devastated, has to find money that she doesn’t have because she was conned believing that she would only have to pay what was quoted to her. DO NOT GO HERE. As someone who once lived in Fairfield, this place is trash and so are the employees. If this is not remedied, I will be filing a complaint to the BBB. More

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People working @ service department are not good. They say one thing when you make an appointment and say different thing @ service. Be safe guys.thank you say one thing when you make an appointment and say different thing @ service. Be safe guys.thank you More

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Beware of the misleading advertising on website After review of ad on website stating vehicle was Certified, sitting down with 2 salesman who also stated certified. We made an offer, signed it, th After review of ad on website stating vehicle was Certified, sitting down with 2 salesman who also stated certified. We made an offer, signed it, the finance manager then came out of his office says he’s sorry the website was misleading and both salesman were wrong and one was “new” and he would need to add $998 for the certification. He would not honor the advertised price, which included the certification. Come on Eric, own a mistake of your salesman. No excuse for not honoring the ad on your website. He then offered to come down on the price $400, but said still had to buy the $998 certification that it wasn’t included. Really? We may have maybe met somewhere in the middle until he blamed every piece of process touched by Wyler and kept stating how they were losing $ on the deal. This is how you do business? It wasn’t the $998 that made us walk away. You lost a deal over not doing the right thing. Disappointing. More

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Misleading I purchased a vehicle from Nissan Fairfield- our salesman was awesome- Finance was a different story. I financed one vehicle and had three hard inqu I purchased a vehicle from Nissan Fairfield- our salesman was awesome- Finance was a different story. I financed one vehicle and had three hard inquiries. I have financed several cars from different dealers and have NEVER had three hard inquiries for a single vehicle. I didn’t realize this until I checked my credit report. I called the dealer to inquire and was told by mamangement that was standard (it’s not).The unfortunate part is they did not seem a bit concerned and refused to remove two of the three inquiries. I need to purchase two more vehicles and I will NOT be buying them from Fairfield Nissan. More

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Wonderful Buying Experience I purchased my new Nissan in October, 2017. I loved working with my sales associate, Terrell Harris and the sales manager, Eric McClure. Terrell was e I purchased my new Nissan in October, 2017. I loved working with my sales associate, Terrell Harris and the sales manager, Eric McClure. Terrell was extremely knowledgeable about the car features, was a low-key sales rep and I would highly recommend him for you next car-buying experience. Eric was very thorough and worked very hard with the finance companies to get me the best deal for my car. I wouldn't go anywhere else to purchase my next car. More

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Amazing Staff! Jeff Patrick sold me my first car and I couldn’t be happier! He took the time to really help me find exactly what I wanted and worked hard to help me Jeff Patrick sold me my first car and I couldn’t be happier! He took the time to really help me find exactly what I wanted and worked hard to help me get into that car the same day. Highly recommend this dealership one of the best sales staffs I’ve ever worked with! More

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Easy to work with, great selection and no pressure! Just purchased my third Maxima from Jeff Wyler Fairfield. JP was my sales rep and did a great job helping me with the lease to purchase transition. Just purchased my third Maxima from Jeff Wyler Fairfield. JP was my sales rep and did a great job helping me with the lease to purchase transition. This dealership is awesome whether you need a new vehicle or service. More

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Totally satisfied again! I have purchased many Nissan cars at this dealership. The staff is always very helpful in the car buying process. This is why I keep coming back. I have purchased many Nissan cars at this dealership. The staff is always very helpful in the car buying process. This is why I keep coming back. More

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