Cedric Glover

They have many cars at fake online prices. Once you go to buy it they tell you it's a mistake. If you see this please make a complaint through the DMV (the license dealers and have a complaint Once you go to buy it they tell you it's a mistake. If you see this please make a complaint through the DMV (the license dealers and have a complaint form). Also FTC has the CARS rule coming out soon that you should report them through. Avoid this dealer. More

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Our sales person Sam Harvey was very nice And professional. I test drove the cars on Saturday and then came back to buy a car on Monday. The sales managers that write up the offers added a bunc professional. I test drove the cars on Saturday and then came back to buy a car on Monday. The sales managers that write up the offers added a bunch of extra costs that took the price over the original price and also showed the taxes off all the extras not the value of the car. I told them I did not want any of the extras and the sales managers came back with reduced prices on the extras but didn’t take them off the offer. I felt like it was a bait and switch. I also felt like they thought because I was a woman I would be too dumb to notice. It is an unacceptable business practice. Sam Harvey was the only saving grace and I felt embarrassed for him that his mangers do that to him. I am now buying a car at another dealership More

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Our Salesman Brian Matthews worked with us very hard to get the car we wanted . Very knowledgeable on all aspects of car business. I recommend him . He kept us informed on what was happening with our car . get the car we wanted . Very knowledgeable on all aspects of car business. I recommend him . He kept us informed on what was happening with our car . Cedric Glover made sure our visit and car buying experience was good and comfortable.. Mr Brown finished the transaction as quickly and efficiently as possible. We’ve had two good car buying experiences at this dealership. More

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DO NOT BUY FROM JEFF WYLER......the advertised price is not what you pay. certified $1000 oil additive for trans and engine, disinfecting and pulse third brake light flasher is a scam to jack the price up not what you pay. certified $1000 oil additive for trans and engine, disinfecting and pulse third brake light flasher is a scam to jack the price up. this should not have cost more than $200 at most for this crap. took months to get my title , had to get the Ohio attorney general involved to get it. I was lied to for months telling me it was mailed...must have gotten lost in the mail. they never did anything on my title for like 3 months according to Ohio attorney general office . they never mailed it till after i filed a complaint with OAG. state law is title was to be in my hand within 30 days of purchase. bought in November 8 2020 and got my title in late march 2021. their warranty is total B.S. unless you purchase additional warranty from them. found broken air vents not covered only drive train is covered for 90 days. buy from these people at your own risk. sales man Brian Landers told me they reduced certified price by $500...he lied I paid full price. $1000 now looking for another dealer to perform recall work on my KIA. I do NOT trust JEFF WYLER auto group. More

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I purchased my new 2020 Cadillac XT6 this past weekend. Brian, Cedric and Selwyn made the process the best I have ever had and I buy cars every 36 months on average. This is my second Cadillac and I orig Brian, Cedric and Selwyn made the process the best I have ever had and I buy cars every 36 months on average. This is my second Cadillac and I originally was going to purchase a 2020 Explorer Platinum from a different dealer (we had been going back and forth on my trade for days) when Brian "checked back with me" to see if I was in the market. When I told him where I was in the process, what I was interested in from Cadillac, and what I wanted for my trade, he and Cedric went to work. We negotiated the deal over email and phone in approx. 2 hours. Then I went to see the vehicle, fell in love, they honored the deal and I am one happy Cadillac owner and I hate the car buying process. These guys are literally the BEST and they are upfront. Ask for this team when you want a Cadillac in OH. More

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"Great Service" I purchased a Pre-Certified Cadillac CT6 Platinum in excellent condition body and exterior. There was road noise in the tires on the initial test driv I purchased a Pre-Certified Cadillac CT6 Platinum in excellent condition body and exterior. There was road noise in the tires on the initial test drive which was pointed out to the sales person (Braxton). Working with Cedric Glover and his service team the car was riding like new at time of delivery. My experience with the Jeff Wyler franchise over the past 25 years has been exceptionally good. I would recommend you stop by and speak to Cedric Glover for an amazing deal on a new or pre-certified vehicle. Remember it is always in your best interest to do the home work first to understand the fees that may be associated with a vehicle purchase. More

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Hidden " reconditiong fees" not in quoted price typical bait and switch sales tactics. the quoted internet price does not include tax ( of course) or title, doc fees, or " Reconditioning fees " . in typical bait and switch sales tactics. the quoted internet price does not include tax ( of course) or title, doc fees, or " Reconditioning fees " . in my case these fees added almost 30% to the cost of the car. Questionable even from a legal standpoint. You can not buy the car for the price advertised. Total scam. Would never return. More

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His & Her XT4's!!! On New Year's Eve 12/31/19 I leased a 2020 Cadillac XT4 from Jeff Wyler Cadillac in Fairfield, OH. Previously my husband purchased a 2019 XT4 in Sept On New Year's Eve 12/31/19 I leased a 2020 Cadillac XT4 from Jeff Wyler Cadillac in Fairfield, OH. Previously my husband purchased a 2019 XT4 in September from the same dealership. His salesperson was Brian Matthews. I also had Brian and in addition James Campbell was also assisting me with my lease. The team at Jeff Wyler Cadillac consisted of James Campbell, Brian Matthews, Cedric Glover and Selwyn Brown who were professional, accommodating and persistent. The team located the 2020 XT4 I wanted in New York and James Campbell went up and drove it back. He also went above & beyond service to come to our house and help my husband and myself connect our XT4's to open our garage door, and show me how to connect my android phone to the car to receive my SMS messages. The team was innovative in producing creative financing to enable me to lease the vehicle. Working with the team at Jeff Wyler Cadillac/Fairfield was a positive experience and I would refer anyone who is interested in purchasing a Cadillac to go to Jeff Wyler Cadillac/Fairfield, OH. Now my husband and I are delighted to have his & hers Cadillac XT4's!! More

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Leased my 2019 Cadillac. I leased a 2019 Cadillac. This was my first Cadillac I have ever owned. The sales team made it so easy. I am a customer for life. I love my CTS! Thank I leased a 2019 Cadillac. This was my first Cadillac I have ever owned. The sales team made it so easy. I am a customer for life. I love my CTS! Thanks to my sales person James More

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My Second Purchase with Mr. John Reed Mr. John Reed was very honest about my transition from my trade-in. He treated me like family. He worked his magic with the information I provided to Mr. John Reed was very honest about my transition from my trade-in. He treated me like family. He worked his magic with the information I provided to get approved for the loan. I give John Reed and his team a Five Star Rating and would recommend everyone to visit Jeff Wyler Cadillac Fairfield Oh, if their choosing to purchase a new vehicle. More

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