Eric Matos

Was horrible. The dealership committed fraud by writing a deal with a percentage they knew they could not get. Then 7 days later contacts me and told me the I need The dealership committed fraud by writing a deal with a percentage they knew they could not get. Then 7 days later contacts me and told me the I needed to accept a high percentage. They also refused to fix the passenger mirror which was agreed upon verbally during the buying process. They also agreed to sell me two new rear tires at cost, but once I obtained my own finance they refused to take my call. More

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Shady dealership tactics. Will tell you a vehicle is certified and not actually certify it. Will tell you a vehicle is certified and not actually certify it. More

by Justin12902 Verified Customer Verified Customer

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This is the fourth vehicle that I have purchased from Universal Nissan, the staff has always been very friendly and welcoming without a bunch of gimmicks. I visited another local dealership (not Nissan) Universal Nissan, the staff has always been very friendly and welcoming without a bunch of gimmicks. I visited another local dealership (not Nissan) that had music blasting as you walked in the door in about 15 sales people who tried to jump on top of me, I appreciate that Universal Nissan conducts themselves as professionals. A big part of that great experience goes to my sales manager CJ, he's very friendly, professional and a man of his word, Universal Nissan should be very proud to have him on their team. More

by JAMES DOOLEY Verified Customer Verified Customer

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Great customer service! everyone was so helpful and made my experience so much easier. Would 100% recommend everyone was so helpful and made my experience so much easier. Would 100% recommend More

by nashaliz Verified Customer Verified Customer

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Luis García nos trató muy bien y fue muy amable, nos ayudó mucho con la información que necesitábamos del vehículo, un excelente servicio, ayudó mucho con la información que necesitábamos del vehículo, un excelente servicio, More

by lilochoa27 Verified Customer Verified Customer

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Everyone was very attentive and ready to negotiate. We weren't in a rush to purchase a car but they were so nice we ended up closing deal sooner! Thank you! We weren't in a rush to purchase a car but they were so nice we ended up closing deal sooner! Thank you! More

by ADAMSLAURA1114 Verified Customer Verified Customer

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Great service and excellent human kindness they work with you to get you into a car you to get you into a car More

by ASENCIO89 Verified Customer Verified Customer

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Located car online. Got immediate response regarding the vehicle. Scheduled a time to visit. Was treated courteously and everyone at the dealership was 100% professional Got immediate response regarding the vehicle. Scheduled a time to visit. Was treated courteously and everyone at the dealership was 100% professional. Total purchasing experience was fantastic. Will absolutely highly recommend this dealership. More

by mike robinson Verified Customer Verified Customer

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Friendly, courtesy and care . I been buying cars fromMatos since 2009 And always he’s been, friendly and given me great care. I been buying cars fromMatos since 2009 And always he’s been, friendly and given me great care. More

by Roberto Verified Customer Verified Customer

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Very well organized and good customer service would recommend to a friend and family...Ty recommend to a friend and family...Ty More

by jduran06 Verified Customer Verified Customer

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