Eric Martin | Page 3

Nissan of Rocky Mount responded

Hi Joseph Thank you for taking the time to leave this review! We’re glad to hear you experienced quality work, a friendly environment, and professional service while staying informed about everything we do. If there’s anything we can do to turn this four-star review into a five-star one, please let us know! Our customers are always our #1 priority, so we want to make sure you are nothing but satisfied. We truly appreciate you choosing us for your vehicle maintenance needs and look forward to serving you again! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Wow! Thank you so much for sticking with us for over 10 years! We are beyond grateful for your loyalty! We are glad to hear that our team has consistently delivered excellent customer service and top-notch care for your vehicle. It really does make us smile knowing you don’t have to drive far to get the service you deserve. We’ll be sure to give Eric and Antonio a huge shoutout, they’ll be thrilled to hear your kind words! Your support keeps our service department motivated, and we can’t wait to keep taking care of you and your car for many more years to come. See you again soon! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for this FIVE-STAR review! We’re glad to hear your service was completed in a timely manner and that our team clearly explained your tire needs, along with providing an estimate. Keeping our customers informed is a key part of our approach to service department care. We appreciate you choosing NISSAN of Rocky Mount and look forward to assisting you again! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Crystal! Thank you so much for taking the time out of your busy day to leave this great review! We’re truly grateful for your kind words about the love and kindness shown by our team. Creating a welcoming environment at our dealership is always our goal, thank you for recognizing our hard work. Make sure to recommend us to your friends and family, we’d love to take great care of them too! Thank you for stopping by, and we look forward to seeing you again in the future! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Jen! Thank you for this amazing review! We’re so glad our team was friendly, helpful, and knowledgeable, and that we got you taken care of in a timely manner. Providing efficient and reliable vehicle maintenance is always our goal! We truly appreciate your support and look forward to seeing you again! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you so much for taking the time to leave this review! We’re thrilled to hear you found our space clean and welcoming, and that Derrick and the rest of the team made such a great impression. Creating a comfortable, friendly environment is very important to us, and it’s wonderful to know you felt that during your visit. We truly appreciate you choosing us and look forward to seeing you again for your future service needs! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Sheri WOW! Thank you for your loyalty over the past 21 years! That truly means so much to us, and we are so grateful to have you as our customer! We’re honored to have earned your trust through both your purchases and ongoing care with our team. Providing dependable vehicle maintenance with professional experience is always our goal. We look forward to continuing to serve you for many more years to come! Thank you again! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for your kind words and recommendation! We’re glad to hear our team was helpful and made a positive impression on you. We’re always here to support you with reliable scheduled maintenance and anything else you may need down the road! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

We’re so glad our team could be there for you when you needed it most! It means a lot to hear that Michael, Eric, and Alexandria went above and beyond to get you back on the road and taken care of. Providing dependable auto repair in Rocky Mount, especially in unexpected situations, is what we’re here for. Safe travels, and thank you for sharing your experience! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Michael! Thank you so much for this FIVE-STAR review! We’re glad to hear Mike went above and beyond to help resolve the issue with your warranty and made sure everything was handled properly, he is amazing! Our team takes pride in delivering dependable vehicle maintenance and making sure every customer leaves satisfied with the work completed. We truly appreciate your trust and look forward to helping you again whenever your vehicle needs service! Josh Kinneer Service Director NISSAN of Rocky Mount