Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Eric Gonzales

Overview Reviews (194)

Contact Me

View All Employees

< View All Employees

Eric Gonzales

Eric Gonzales | Page 11

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

Contact Me

4.3

194 Reviews

Overview Reviews (194)

4.3

194 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Eric Gonzales

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

194 Reviews of Eric Gonzales

July 19, 2025

Dealership Rating

Employee Rating

I got an oil change done. I went to Sam’s Club while my car got done. It was fast and easy. I went to Sam’s Club while my car got done. It was fast and easy. More

by MIRANDA_DANIELLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse

Report | Print

Jul 22, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing us for your oil change. It’s great to hear that the service was fast and easy, and that you were able to take care of other errands while your car was being serviced. Your feedback is truly appreciated.

July 04, 2025

Dealership Rating

Employee Rating

Excelente servicio excelente calidad buenos tiempos para atención al cliente y muy amables muy bien atención al cliente y muy amables muy bien More

by NONE25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Morse

Report | Print

Jul 08, 2025 -

Lithia Hyundai of Odessa responded

¡Agradecemos las cinco estrellas! Gracias por calificar a Lithia Hyundai de Odessa y que tenga un buen día.

July 04, 2025

Dealership Rating

Employee Rating

Tha people there are so kind and explain evering what it needs and thay do a good job needs and thay do a good job More

by LUPEEEE2121

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse

Report | Print

Jul 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for highlighting the kindness and helpfulness of the team. It’s wonderful to hear that everything was clearly explained and that you were pleased with the quality of work. Your feedback is greatly appreciated.

July 01, 2025

Dealership Rating

Employee Rating

Very friendly and professional. The work was completed very quickly. The experience was A plus from start to finish. The work was completed very quickly. The experience was A plus from start to finish. More

by Byrdmeister

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Gonzales

Report | Print

Jul 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and kind words. It’s wonderful to hear that you found our team friendly and professional, and that the service met your expectations from start to finish. Your feedback means a lot to everyone here.

June 27, 2025

Dealership Rating

Employee Rating

Quick and easy to set up the appointment. Brought the car in for an electrical check and possible alternator change. Was called after assessment to find out that the car battery is the prob Brought the car in for an electrical check and possible alternator change. Was called after assessment to find out that the car battery is the problem. Changed the battery and rotated the tires and off I went. Thanks to the service manager and repairman. More

by Buford

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse

Report | Print

Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience, Buford. It's wonderful to hear that the appointment process was smooth and that the team was able to quickly identify and resolve the issue with your car. Your kind words about the service manager and repairman are greatly appreciated.

June 27, 2025

Dealership Rating

Employee Rating

Great Customer Service! Eric was very friendly and courteous., Service department let me know exactly what was needed for my car . And was given options on how to go about Eric was very friendly and courteous., Service department let me know exactly what was needed for my car . And was given options on how to go about servicing my vehicle , which was a great help. Thank You More

by DONNADIAZ999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse

Report | Print

Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with Eric and our service department. It’s wonderful to hear that you felt informed and supported throughout your visit, and that having options made the process easier for you. Your feedback is truly appreciated.

June 25, 2025

Dealership Rating

Employee Rating

I am glad I purchased my Santa Fe in Odessa at Lethia. Very helpful and friendly people. Very helpful and friendly people. More

by PAULHARST

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for choosing Lithia Hyundai of Odessa for your Santa Fe purchase. It's wonderful to hear that you found the team helpful and friendly, and your feedback is truly appreciated.

June 24, 2025

Dealership Rating

Employee Rating

This dealership has friendly and helpful staff. They are professional and attentive to every car need. They are professional and attentive to every car need. More

by 13KRISTENSHERWOOD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

Report | Print

Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your kind words and for recognizing the team’s professionalism and attentiveness. It’s wonderful to hear that you had a positive experience and felt well taken care of during your visit.

June 24, 2025

Dealership Rating

Employee Rating

The waiting room was nice and convenient. Wait time was bad. Employees were attentive and polite. Wait time was bad. Employees were attentive and polite. More

by JERELOZA0401

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristine Campbell, Richardo Fuentes

Report | Print

Jun 25, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback and for noting the comfort of our waiting room, as well as the attentiveness and politeness of our team. We appreciate your patience regarding the wait time and are glad that other aspects of your visit were positive.

June 20, 2025

Dealership Rating

Employee Rating

Amazing super great professional nice customer service cleanness. Maintain care appreciate appearance accuracy time satisfaction cleanness. Maintain care appreciate appearance accuracy time satisfaction More

by m.martinez0628853

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 23, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing such positive feedback about your experience. It’s wonderful to know that the professionalism, cleanliness, and attention to detail stood out during your visit. Your appreciation means a lot to the team at Lithia Hyundai of Odessa.