Eric Gonzales
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
162 Reviews
Write a Review162 Reviews of Eric Gonzales
February 26, 2026
I cannot recommend buying a Hyundai less if you are in the Midland/Odessa area, I had to take my vehicle in because it broke down and it is still under warranty. It has been a month since they've had and the Midland/Odessa area, I had to take my vehicle in because it broke down and it is still under warranty. It has been a month since they've had and and real work on it hasn't even begun yet. I have had to contact corporate and hassle the service department almost once a week for again a full month. This is not a new issue either, I have spoken to several friends who used to own Hyundai's and have had almost exact experiences. Needless to say, they all no longer own Hyundai's and I will never purchase another Hyundai simply for the fact that any service under warranty will have to go through this dealership and the experience will never change. I cannot reiterate it enough to never buy a Hyundai if you live anywhere in West Texas unless you want the same headache I and others have gone through. More
February 25, 2026
EVERYONE WAS VERY COURTEOUS, POLITE, AND ATTENTIVE TO OUR WANTS AND NEEDS DURING THE SERVICE PROCESS…THANKS FOR THE QUALITY AND ATTENTION TO SERVICE DETAILS!!! OUR WANTS AND NEEDS DURING THE SERVICE PROCESS…THANKS FOR THE QUALITY AND ATTENTION TO SERVICE DETAILS!!! More
February 19, 2026
Had to wait a few minutes before someone met me at the desk. But overall, very good. desk. But overall, very good. More
Other Employees Tagged: Juan Rodiguez
February 15, 2026
They always work and make time adjustable to my schedule appointments needed for service. I feel like important to be taken care off and I am very much appreciate the wonderful service appointments needed for service. I feel like important to be taken care off and I am very much appreciate the wonderful service More
Other Employees Tagged: Eric Gonzales
February 11, 2026
The service was quick. Brought it in and the car was finished the same day Brought it in and the car was finished the same day More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse

