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Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa
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Eric Gonzales

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.3
50 Reviews
4.3

50 Reviews

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50 Reviews of Eric Gonzales

November 26, 2024

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Employee Rating

The best thing here in Odessa I like and they try not to have your car no more than 1 hour More

by ADRIANATAVAREZ0811
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well

November 23, 2024

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Employee Rating

I love 😍 my car it drives good enjoy every thing about you all I wish give More

by Ada Shorter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Juan Rodiguez, Kristine Campbell, Amy Cordova, Joe Jordan

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Nov 25, 2024

Lithia Hyundai of Odessa responded

Thank you, Ada. We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

November 14, 2024

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Fast service and friendly staff Explained everything that I need to take care of on my car. More

by aleopardgirl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 18, 2024

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

November 12, 2024

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Employee Rating

Was working with one sales rep got switched around a lot. Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights More

by JEREMYGLASS79745
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Johnny Ybarra, Kristopher Kilgore, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell, Amy Cordova, Theodore Schroeder

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November 08, 2024

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Everything was great and every time I go they are prompt and friendly. They go out of there way to make sure I'm happy with their service More

by SILVIAGV5848
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Nov 13, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, SILVIA. We are thrilled to hear that you found our service prompt and friendly, and that we were able to go above and beyond to ensure your satisfaction. We truly appreciate your feedback and look forward to serving you again in the future.

November 08, 2024

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Great People, Great Service. Made everything easy and staff was very knowledgeable very polite and helpful More

by STEPHENEGALINDO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Morse, Kristine Campbell

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Nov 13, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience! We are thrilled to hear that you found our staff to be knowledgeable, polite, and helpful. We appreciate your kind words and are grateful for your support.

November 06, 2024

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Great customer service. It was fast and easy. Met my expectations and highly recommend them. More

by Ychavez445
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Ybarra

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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ychavez445. We are thrilled to hear that our customer service exceeded your expectations and that your visit was fast and easy. We appreciate your recommendation and look forward to serving you again in the future.

November 06, 2024

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Great people and service! Thanks you to everyone. Special thanks to Johnny Ybarra car salesman for his outstanding care of his customers. More

by RAQUELUM6
Service Price Transparency
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Recommend Dealer
Yes
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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience with our team, especially with Johnny Ybarra. We truly appreciate your support and hope to see you again in the future.

November 05, 2024

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Eric is a great advisor - always explains everything with your vehicle, and awesome customer service! More

by NYYANKEECHICK03
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Workmanship
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Recommend Dealer
Yes
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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such positive feedback about Eric and our customer service at Lithia Hyundai of Odessa. We are thrilled to hear that you had a great experience and that Eric was able to provide you with excellent service.

November 01, 2024

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Vehicle was received promptly and tune was completed on time. Staff was efficient and professional. More

by ASEANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristine Campbell

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Nov 01, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, ASEANG. We are pleased to hear that you found our staff to be efficient and professional, and that your vehicle was serviced promptly. Your satisfaction is important to us, and we hope to see you again in the future.

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