Eric Gonzales
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
56 Reviews
Write a Review56 Reviews of Eric Gonzales
January 03, 2025
Very efficient, friendly and accommodating. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. More
December 25, 2024
The service department lady was dressed in leggings and an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as it appeared to be a bother when people walked in or called. Phone rang 5 times before he put his cell phone down to answer the call, after he answered he told the customer it would be 1-1.50 hour wait when there was no one in line at the service department? That made no sense? Hung up jumped right back to his phone was scrolling on social media? Not professional people at all. More
Other Employees Tagged: 2 people not listed did not get names because no name tag or badge was on person
December 19, 2024
Great service from the team. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. More
Other Employees Tagged: Kristopher Kilgore, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell
December 09, 2024
Amazing Service Thank you all . No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher More
Other Employees Tagged: Kristopher Kilgore, Bryan Morse
December 07, 2024
I like it because they are very attentive and good servance for that I recommend them to my friends servance for that I recommend them to my friends More
Other Employees Tagged: Kristopher Kilgore, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell
November 23, 2024
I love 😍 my car it drives good enjoy every thing about you all I wish give you all I wish give More
Other Employees Tagged: Juan Rodiguez, Kristine Campbell, Amy Cordova, Joe Jordan
November 12, 2024
Was working with one sales rep got switched around a lot. Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights are on and the dealer is making it a pain in the butt to bring it in. More
Other Employees Tagged: Johnny Ybarra, Kristopher Kilgore, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell, Amy Cordova, Theodore Schroeder