Eric Gates | Page 14

I'm not the kind of person that writes reviews, but when I received the email asking about my experience I actually was happy to respond. Our business is not close to Columbia Ford, so I first called a cou I received the email asking about my experience I actually was happy to respond. Our business is not close to Columbia Ford, so I first called a couple other dealers closer to our shop to get a recall taken care of. It was like talking to a person in a call center, they push you right through not really caring about you, just wanting to book an appointment that suits them. Also, no one could not give me an idea how long the fix would take, they just said "you'll need to leave the truck for the day". So I avoided making an appointment because of the inconvenience of giving up my vehicle for the day. I happened to be at Columbia Ford recently looking at another vehicle, I asked the sales person (John Senick) about my recall, if he knew how long it would take. He jumped right on it and walked me right to the Service Department. There I met with Fernando Cruz he looked up the recall, checked on the part, scheduled me for an early morning appointment on a day that was convenient for me. I showed up for my appointment and was in and out in less than an hour. They had worked around my schedule and most importantly did not take my vehicle for the day. This is a Great Dealership from Sales to Service. Thanks again, Tony C More

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Bobby E worked with Ford to get my (heated) steering wheel replaced, and I was in and out in less than an hour or so. He worked around my schedule, I had lunch in the Cafe and was able to get some work wheel replaced, and I was in and out in less than an hour or so. He worked around my schedule, I had lunch in the Cafe and was able to get some work done while there. Working Lunch. It was GREAT! T.Y. More

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Excellent service from Jonathan (sales man) and Erick (the man). I will come back to this dealer for our next car. Will recommend dealership 100 % (the man). I will come back to this dealer for our next car. Will recommend dealership 100 % More

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Best experience purchasing a vehicle, from the friendly greetings to bring shown around and helped with setting up our vehicle. We were definitely impressed, thank you! greetings to bring shown around and helped with setting up our vehicle. We were definitely impressed, thank you! More

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Recently purchased a 2016 F 250/SD. Had some light and check engine light issues. I work locally so service agent made arrangements to pick up my truck from my work place, repair it, and return it before check engine light issues. I work locally so service agent made arrangements to pick up my truck from my work place, repair it, and return it before the end of my day. They did just that. Very professional, very accommodating. More

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They were fast and all problems fixed. Service manager was very curtious and professional. . I recommend anyone that needs service go see Columbia Ford. Thanks to a great crew! was very curtious and professional. . I recommend anyone that needs service go see Columbia Ford. Thanks to a great crew! More

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Great people. Showroom is very different which is cool. They got me in and out. they answered all my questions and more. Help me setting up my truck with my phone. They got me in and out. they answered all my questions and more. Help me setting up my truck with my phone. More

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We can’t thank Tony Mauro enough for another great vehicle purchase! Tony has been our go to guy for over 15 years. He takes the stress out of buying a vehicle and after all these years he’s more like vehicle purchase! Tony has been our go to guy for over 15 years. He takes the stress out of buying a vehicle and after all these years he’s more like family! Thank you Tony and the rest of the Columbia Ford team More

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Great car buying experience from start to finish. I worked with Matt Milici and he was able to get me into the car I was interested in a price I thought was fair. The dealership is very nice, with a gr worked with Matt Milici and he was able to get me into the car I was interested in a price I thought was fair. The dealership is very nice, with a great waiting area and a café. Jake in financing was wonderful to work with and very friendly as well. Overall, a great buying experience. If you are in the market for a new Ford or Kia, I would recommend Matt a Columbia Ford Kia. More

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First Class. From initial contact to driving away, it was my best buying experience ever. Hands down. Eric, Matt and Bruce were all phenomenal to work with. A+. Give them a raise Mr. Boss! They deserve it. my best buying experience ever. Hands down. Eric, Matt and Bruce were all phenomenal to work with. A+. Give them a raise Mr. Boss! They deserve it. More

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