Eric Francke | Page 53

In search of a new car, my husband and I went to numerous Toyota dealerships to find exactly what we were looking for and at the right price. Tufankjian was the first dealership we stopped at. The first day Toyota dealerships to find exactly what we were looking for and at the right price. Tufankjian was the first dealership we stopped at. The first day we went in, we were greeted Angel Tirado,he asked what we were interested in and taken right upstairs to view the selection they had in stock. I was looking for a little more room in the RAV4 than they seemed to have and he quickly suggested the one with the 3rd row of seats, which my husband and I were unaware they even had. They only had one in stock, but the color was one of two I had chosen. He took us downstairs and introduced us to Steve Levanchy. Steve was very professional and informative with information regarding the comparison of the RAV4 and the Honda CRV. Once we had the information we were looking for, Steve brought the car down for a test drive. When it came time for the "dreaded" expense talk, Steve introduced us to Carlos Otega. Together Steve and Carlos made us feel very comfortable and did not make us feel pressured into agreeing to a deal at that time. They understood that with this economy, shopping around was the key to our success as the consumer. Ultimately, Toyota of Braintree was where we found ourselves purchasing our new RAV4. When we went back in, Kenny Banks was the salesman that we closed the deal with. Kenny was very welcoming and just as the others, very informative. He introduced us to Bill DeTellis who explained in detail the 2 yr. maintenance and roadside service. He even had our first oil change scheduled before we went to the finance department!! Jessica Reed was the finance person we dealt with. Again very friendly and professional. She was prompt in sending everything that needed to go to the insurance company and was right on top of things when we had to call her for additional information. I would highly recommend Toyota of Braintree to family/friends. The atmosphere in the showroom was welcoming and friendly, which we did not experience in the other dealerships. Thanks Tufankjian Toyota for helping to make a major purchase less stressful than we thought it would be. A special thanks to Eric for his persistance in obtaining our shareathon certificate. Steve & Diana Weymouth More

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This was my first car purchase, and Eduardo was patient, took the time to get to know me and my family's needs, and went the extra step throughout the whole process to give me the information I needed to ma took the time to get to know me and my family's needs, and went the extra step throughout the whole process to give me the information I needed to make a decision. I never felt pressured, and Eduardo and his colleagues looked for, and found, a special $1000 debit card promotion from Toyota that four other dealerships I had contact with either did not know about, or did not mention. I have only the highest recommendation for Eduardo and each member of the staff with whom I came into contact with. Charles Park Boston, MA More

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I have to admit I was not looking forward to the experience of buying a new car. My experience at many car dealerships was having to deal with an aggressive salesperson. I certainly lucked out whe experience of buying a new car. My experience at many car dealerships was having to deal with an aggressive salesperson. I certainly lucked out when I met with Kenny Tempro. He took his time with me in explaining every detail about the car. He was so pleasant and felt very comfortable going out on a test drive with him. I just lost my husband and this was a new experience for me since my husband always did the car shopping. I would definetly recommend Toyota of Braintree and my salesperson Kenny Tempro. More

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I went there because they were the only place in the area that had the vehicle I was looking for.They went above and beyond to help me out I had many things I needed to do to register the car and Rick brough that had the vehicle I was looking for.They went above and beyond to help me out I had many things I needed to do to register the car and Rick brought the car to me 40 minutes away and spent 5 hours with me to do all the things I needed to do. Going alot of different places and a lot of waiting around,so needless to say we had lots of time to talk by the end of the day it was like I had a new friend. More

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Brian stayed with us way past the closing time of the dealership so we were totally informed on the vehicle of our choice. Never felt we were being rushed. All were very helpful, knowlegable in their po dealership so we were totally informed on the vehicle of our choice. Never felt we were being rushed. All were very helpful, knowlegable in their positions, informative and we never felt we were being pushed. We were pleasantly surprised. I would absolutely go back to Toyota of Braintree and recommend it to others. Very pleased with our experience and expect it to be the beginning of a long relationship. More

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Bob was my primary contact. He was very well informed about the Sienna. He did an excellent job reviewing all of the features. I feel I got a fair value for my trade and that the price for the vehicle wa about the Sienna. He did an excellent job reviewing all of the features. I feel I got a fair value for my trade and that the price for the vehicle was on par with others of this style on the market. Eric was friendly while filling in for Bob for the delivery. Arthur was helpful in finding me a rate lower than the rate I had previously secured. He was fast and informative at the closing. More

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I came into the dealership, around 11am and was quickly helped by Eric Franke. Who then turned me over to Donna Larosa. The reason I came in that day was, to see if I can trade in my 2002 sun fire. The who helped by Eric Franke. Who then turned me over to Donna Larosa. The reason I came in that day was, to see if I can trade in my 2002 sun fire. The whole staff was very friendly and always asked, how the buying process was going throughout my whole time there. Even Mark the Manger came over to congratulate me. I especially loved the way Donna Larosa took my case , and used every way possible in her power , to get me into a good car i can relies on and around my price budget. In the end I went from a used 2002 sunfire , to a brand new leased 2011 Red Toyota Corlla LE. I'm very great full for her help along with the kind staff, and looking forward to coming back in 3 years, when my lease is done and lease again... Sincerely your new friend Charles Gannon . More

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We needed a replacement for my wife's 2004 Camry that was We needed a replacement for my wife's 2004 Camry that was totalled after being hit from behind while stopped in traffic. I tried Ira Toyota of Milf We needed a replacement for my wife's 2004 Camry that was totalled after being hit from behind while stopped in traffic. I tried Ira Toyota of Milford, but the sales manager was not interested in being upfront with prices, even though I have purchased 2 cars from them. Being extremely frustrated with Ira Toyota, I went online and typed Massachusetts Toyota Dealer Ratings into Google. Up comes Tufankjian Toyota Scion of Braintree, at the top of the list. I went to their website, found exactly the model, with the correct color,and the low miles(under 9k!). I hit the button for more info, and was connected with Toyota Web-guy, Eric Franke. He e-mailed me all the facts and figures concerning the car. What a pleasure! No B.S. like at Ira. I scheduled a test drive the next day. I connected with Steve Lavanchy, a really great, no pressure sales guy. After driving the car, I decided to purchase on the spot. Steve took care of everything and my wife and kids are now driving in a 2010 Rav4 that is virtually brand new. I really can't say enough about how great the experience with Tufankjian Toyota was. I have found a new favorite dealership! More

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Sales person very helpful, pleasant, follow-up regarding car has been outstanding. If we have any questions or problems feel free to contact him. I would purchase another car from him and recommend others car has been outstanding. If we have any questions or problems feel free to contact him. I would purchase another car from him and recommend others to go to him. More

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Our experience start to finish was superb. Everyone we worked with was professional, friendly and genuine. We never felt sold or pushed. We just worked as a team to find the best car and the best financia worked with was professional, friendly and genuine. We never felt sold or pushed. We just worked as a team to find the best car and the best financial deal. Benson was an incredible salesman; balanced the customer's needs with closing the deal for Toyota brilliantly. It was a pleasure to give him our business, and to write this review. Walace made the entire purchase and sale process hassle-free, pleasant and we knew we were in 100% competent hands. Jeff was our initial online contact who was so incredibley pleasant, helpful and genuine that he was the reason we decided to drive all the way to this dealership for our car purchase. A wonderful experience all-around. Unlike any other car buying experience I have had. More

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