Eric Francke
Eric Francke at Tufankjian Toyota of Braintree

Eric Francke | Page 13

Internet Sales Manager

Tufankjian Toyota of Braintree

210 Union Street
Braintree, MA 02184

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5.0
552 Reviews

Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.

5.0

552 Reviews

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552 Reviews of Eric Francke

June 29, 2024

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Employee Rating

Eric was quick to book me a sales appointment on short notice. Hamed was very knowledgeable about my new ride. Phil was extremely helpful in putting together my financing package. The only drawback was th More

by Csalani
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Phil Scott, Hamed Abusabiha

Jul 11, 2024

Tufankjian Toyota of Braintree responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer.. Sorry it took so long-- but that was a national issue with the company that handles the logistics for 15,000 dealers across the country.

June 29, 2024

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Great experience, very transparent throughout the process and left feeling confident in our purchase. Would definitely work with again. More

by Bbain
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega, Joey Foy, Viet Vu , Idalia Flores, Bob Keough

Jul 11, 2024

Tufankjian Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2024

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Employee Rating

I cannot say enough good things! From the sales dept to the finance dept, and the mechanics dept that has continued to work on my car, I have been met with outstanding customer servi More

by Mbain0788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Viet Vu, Lenny Shaul, Phil Scott , Idalia Flores, Bob Keough

Jun 29, 2024

Tufankjian Toyota of Braintree responded

Thank you for the high marks we appreciate you.

June 29, 2024

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The team at Toyota of Braintree is always the best! They always have an answer for my questions and are honest and friendly! I’ll never shop anywhere else! More

by Kybain
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega, Joey Foy, Viet Vu, Lenny Shaul, Phil Scott , Idalia Flores, Bob Keough

Jul 11, 2024

Tufankjian Toyota of Braintree responded

It's great to hear that our sales person was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

June 14, 2024

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The dealership was well maintained and the staff that assisted us were very helpful and patient (which really made all the difference in the car buying process for us). More

by katie.grenon96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel, Ed Hayes

Jun 15, 2024

Tufankjian Toyota of Braintree responded

We're happy to hear it went well and truly appreciate your feedback Katie !Thank you for sharing your experience with us!

June 03, 2024

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Hamed was attentive and listened to my preference for the vehicle I had chosen. He had reviewed the 4Runner and all options with me in a professional manner. Sunny was very pleasant to work with and also p More

by Dflynn34
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jun 08, 2024

Tufankjian Toyota of Braintree responded

Here at Toyota of Braintree, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Hamed and our staff, and it was a pleasure having you at the dealership. We appreciate your review!

May 29, 2024

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everyone we dealt with went above and beyond. nice to know there's still a dealership that cares. no pressure at all. More

by lynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega, Joey Foy, Viet Vu , Bob Keough

May 31, 2024

Tufankjian Toyota of Braintree responded

We're happy to hear it went well and truly appreciate your feedback! Thank you for sharing your experience with us!

May 29, 2024

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Everyone I worked with was very knowledgeable and helpful. I let Bob know what I was looking for and he helped find me something at a price that worked for me. He spent considerable time answering More

by jml1235
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega, Joey Foy, Emmanuel Hernandez , Bob Keough

May 31, 2024

Tufankjian Toyota of Braintree responded

Thank you, for your kind words for our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

May 20, 2024

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Repeat customer that continues to be wowed by the service and professionalism of the dealer and it’s employees. More

by jpa1234
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega, Ed Hayes, Phil Scott , Bob Keough

May 24, 2024

Tufankjian Toyota of Braintree responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer..

May 19, 2024

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Sam was awesome! He walked me through every step along the way . I highly recommend this dealership and be sure you see Sam. More

by Ypomales2010
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Recommend Dealer
Yes

Other Employees Tagged: salam zaidan, Max Bahery

May 24, 2024

Tufankjian Toyota of Braintree responded

Yes, Sam is awesome! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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