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Eric Fernandez Cervantes

Overview Reviews (428) Inventory (183)

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Eric Fernandez Cervantes

Eric Fernandez Cervantes | Page 38

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9

428 Reviews

Overview Reviews (428) Inventory (183)

Dealership Experience

5 yrs, 8 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English

Spanish

4.9

428 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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428 Reviews of Eric Fernandez Cervantes

November 20, 2021

Dealership Rating

Employee Rating

Eric was very knowledgeable, helpful and not in anyway pushy. He explained everything in detail. pushy. He explained everything in detail. More

by Timwellsbikes

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Taylor Schacher

Nov 22, 2021 -

Mazda of Elk Grove responded

Tim, Thank you for sharing your positive experience with Eric. If you ever have any additional questions, don't hesitate to reach out.

November 17, 2021

Dealership Rating

Employee Rating

Eric is great person he help me with all my questions and concerns, I will recommend to anyone to Elk Grove Mazda for great service. concerns, I will recommend to anyone to Elk Grove Mazda for great service. More

by gurwindermaanus

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Nov 18, 2021 -

Mazda of Elk Grove responded

Thank you for taking the time to give Eric 5-stars! We truly appreciate your business and your high recommendations. If you ever have any additional questions, don't hesitate to give us a call.

November 16, 2021

Dealership Rating

Employee Rating

Great experience. Very welcoming and not pushy. Really took time to find a good deal. took time to find a good deal. More

by Session.alexis

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Nov 16, 2021 -

Mazda of Elk Grove responded

Alexis, Thank you for sharing your 5-star experience, we truly love finding the best deal for each individual client. Wishing you many happy miles!

November 03, 2021

Dealership Rating

Employee Rating

They bend over backwards to make, not just the best deal, but the very best deal for you! but the very best deal for you! More

by outlinedspider

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Grant Salge , HESAM GHAFFARI

Nov 04, 2021 -

Mazda of Elk Grove responded

Thank you for taking the time to share your positive experience with our Mazda team. We sure do love working with each client on an individual basis because we know each situation is unique. We're excited to welcome you to the Mazda Elk Grove family!

October 18, 2021

Dealership Rating

Employee Rating

I received excellent service from Mazda of Elk Grove. Eric and Hesam made the process very smooth Eric and Hesam made the process very smooth More

by Cervantesc75

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Julian Gonzalez , HESAM GHAFFARI

Oct 18, 2021 -

Mazda of Elk Grove responded

We have the best clients like you! Thank you for taking the time to share your wonderful experience with our Mazda team.

October 12, 2021

Dealership Rating

Employee Rating

Not hard sell. Eric was super chill on the sales side and great to work with. great to work with. More

by DuBrayk

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Taylor Schacher

Oct 12, 2021 -

DuBrayk responded

Not sure what I’m verifying but it is me, the buyer of my Mazda

October 09, 2021

Dealership Rating

Employee Rating

Knowledgeable, attentive, simple. highly recommend. Staff are nice, financier manager was one of the most pleasant experiences I’ve had with a dealership. are nice, financier manager was one of the most pleasant experiences I’ve had with a dealership. More

by GM

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: HESAM GHAFFARI, Antonio Salas

Oct 11, 2021 -

Mazda of Elk Grove responded

Congratulations on your new vehicle purchase! We are so excited to welcome you to the Mazda family.

October 09, 2021

Dealership Rating

Employee Rating

The dealership and salesperson made everything really easy and straight forward. Everything felt very honest, transparent and fair which is most important to us. easy and straight forward. Everything felt very honest, transparent and fair which is most important to us. More

by Edess92

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Oct 11, 2021 -

Mazda of Elk Grove responded

We appreciate the 5-star review! It’s so great to hear your experience with us was so great. Until we see you next, happy motoring!

September 17, 2021

Dealership Rating

Employee Rating

Eric and Taylor were both so great! Very attentive and thorough with their explanations. Eric let us test drive as many as we needed until we found what we wanted. Open to listen to what we needed and del thorough with their explanations. Eric let us test drive as many as we needed until we found what we wanted. Open to listen to what we needed and delivered just that. Taylor made the finance process extremely easy and straightforward. More

by Vanessa Segoviano

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Taylor Schacher

Sep 17, 2021 -

Mazda of Elk Grove responded

Vanessa, We appreciate the 5-star review! It’s so great to hear your experience with us was so great. Until we see you next, happy motoring!

September 16, 2021

Dealership Rating

Employee Rating

I was so happy to be able to get into a car from this dealership, Eric was so nice to work with! Thank you guys so much! 😁 dealership, Eric was so nice to work with! Thank you guys so much! 😁 More

by Claytonjbradford

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Taylor Schacher

Sep 16, 2021 -

Mazda of Elk Grove responded

Clayton, Thank you for sharing your positive experience with Eric! We are so happy he was able to make your car buying experience so simple! We look forward to the long lasting relationship.

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