Eric Fernandez Cervantes | Page 32

A quick, trouble free experience with no agressive sales approach. Jarell was there to help through the whole process. He even checked in on me after a few days! Hesam was so helpful getting me through the approach. Jarell was there to help through the whole process. He even checked in on me after a few days! Hesam was so helpful getting me through the financing part and into my car. Thank you Eric for teaching me how to use my car! Love my new Mazda! More

Report | Print

Eric was very helpful and a great salesman! He was super nice and went above & beyond to help me with what I wanted. He was super nice and went above & beyond to help me with what I wanted. More

Report | Print

One of the best Dealerships in the Elk Grove area. Eric Fernandez was incredibly patient and helpful throughout the entire process. I am a very picky person and he helped me find the perfect car that Eric Fernandez was incredibly patient and helpful throughout the entire process. I am a very picky person and he helped me find the perfect car that had all my requirements and more. He talked us through the paperwork and made sure we understood what we were signing. He also showed me every car I had interest in and explained their features. Which ultimately helped me choose the perfect Mazda. Couldn't be more pleased with his work and my experience. Would rate 100 stars if possible. Thank you once again Eric for your kindness, communication and patience. More

Report | Print

Eric was very helpful! We were able to get things done relatively easily and he was a wonderful help with walking us through the whole process. We were able to get things done relatively easily and he was a wonderful help with walking us through the whole process. More

Report | Print

Eric and the entire staff at Mazda Elk Grove was awesome! ! They made it really easy for my daughter as a first time buyer!! ! They made it really easy for my daughter as a first time buyer!! More

Report | Print

Friendly and knowledgeable staff. Great service department. Customer service is top notch. Good selection of cars. Great service department. Customer service is top notch. Good selection of cars. More

Report | Print

I knew what type of car I was looking for when I entered the dealership. Eric greeted me with a smile and asked if I had been helped yet. I gave him the information on what I was looking for and he immediat the dealership. Eric greeted me with a smile and asked if I had been helped yet. I gave him the information on what I was looking for and he immediately went and check to see if the cars were still available. Overall my experience at the Mazda dealership and Eric has been excellent. More

Report | Print

Eric was great at finding me the perfect car I wanted. I went in with a few options in mind and he raced around the lot, being patient, and finding me the color with the specifications I wanted. I went in with a few options in mind and he raced around the lot, being patient, and finding me the color with the specifications I wanted. More

Report | Print

Eric was very friendly and greeted my family and I with a smiling face. I knew what car I wanted and the options he showed me matched exactly what I was looking for. He didn’t try to sale me anything but els smiling face. I knew what car I wanted and the options he showed me matched exactly what I was looking for. He didn’t try to sale me anything but else. I told him the make and model and color and features I was looking for and he showed me their inventory of just that. He was very thorough with entire process and gave me time to make my decision. He was helpful and answered all of my questions in detail. He even brought out facts to prove to my concerned father about asking price details, which was reassuring. I didn’t feel rushed or pressured at all. He gave me detailed how to navigate the vehicles features, which was extremely helpful. He even set my first maintenance appointment while in office. Eric called me the next day to make sure everything was ok and informed me to call if I had any issues or concerns. Eric made my car buying experience a birthday to remember ! Thanks for helping me with my new purchase. I purchased a 2022Mazda CX-5. More

Report | Print

Erik was so helpful and responsive. He answered every question we could come up with. He was friendly and patient. Great dealer. Nice people. No pressure. Love my new MX-30! He answered every question we could come up with. He was friendly and patient. Great dealer. Nice people. No pressure. Love my new MX-30! More

Report | Print