Eric Duke
Eric Duke at Parks Ford Lincoln of Gainesville

Eric Duke

Service & Parts Director

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.8
71 Reviews
4.8

71 Reviews

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71 Reviews of Eric Duke

February 19, 2026

Dealership Rating
Employee Rating

Donna and Dallas were superb. Definitely worth the trip from Gilchrist county for service. Thank you More

by DDOUMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan, Nick Burke, Gerald Acevedo , Dallas Douma,

Feb 24, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re thrilled to hear that Donna and Dallas provided superb service and made your trip from Gilchrist County worthwhile. We truly appreciate your kind words and look forward to assisting you again. Austin Hundt Cell: 352-262-4923

February 03, 2026

Dealership Rating
Employee Rating

Everyone is Always Super nice & helpful, from the appointment on the phone to the advisors More

by rjcrews3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luciano Nunez, Edwin Saint Louis , Bre Ricks

Feb 04, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear everyone, from scheduling to our service team, has been super nice and helpful. It’s wonderful to know Edwin provided great support as your service advisor, Luciano as your lead service advisor, and Eric as a manager. We truly appreciate your business and look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923

January 22, 2026

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Employee Rating

Bill Stouffer and Eric Duke has always given us great service through our 25+ years. Bill has always listen to our concerns about repairs and results. He goes above and beyond our expectations. Eric More

by Lmandese14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer

Jan 22, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re thrilled to hear that Bill Stouffer and Eric Duke have consistently provided outstanding service over the past 25+ years. It’s wonderful to know Bill goes above and beyond to address your concerns and that Eric ensures you are treated fairly and resolves any issues promptly. We truly appreciate your loyalty and look forward to continuing to serve you. Austin Hundt Cell: 352-262-4923

January 16, 2026

Dealership Rating
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Cody is the most adorable service employee I have ever met. Between his amazing hair and his wonderful demeanor I know my vehicle is in good hands. More

by C-Bench89
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 24, 2025

Dealership Rating
Employee Rating

The place to do business with. Always friendly. Great communication. Parts staff and sales staff top notch also. Thank you More

by Charles Williams
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 11, 2025

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Employee Rating

The service expected completion time was longer than I was originally told. My appointment was the 1st time slot for that morning. I was told since I was scheduled for an inspection, it would take about a More

by kenneth.johnson00
Recommend Dealer
No
Dec 12, 2025

Parks Ford Lincoln of Gainesville responded

Hi Kenneth, There seems to have been some miscommunication. Our goal is to provide you with the accurate expectations. Feel free to contact me to go over your visit. I can be reached at 352.372.4251 ext 64702 or via email at gacevedo@parksofgainesville.com. All the best and Happy Holidays! Gerald Acevedo Service Manager

November 03, 2025

Dealership Rating
Employee Rating

Great service your service tech was great and I’ll request for him back for the next time More

by DRINKBUD3160
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2025

Dealership Rating
Employee Rating

Michelle Cameron has always been of a highly rated employee over our continued relationship with Parks over the last 15 years More

by thomasldailey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ari Flores, Luciano Nunez , Michelle Cameron

October 23, 2025

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Amazing , mr. duke and his team are A-1 professionals and handle everything with care & integrity . Love yal More

by RICKERTSAMUEL
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

September 17, 2025

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Employee Rating

I had a 3:30 appointment I was out of there at 6:00 wasn't happy about that but the service was good More

by rhaines4443
Service Price Transparency
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Recommend Dealer
Yes
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