Eric Costello

They took a week more than expected, they use up almost the entire gas in my 2024 BMW X7 gas tank. It was full when I gave them and when I received the car the tank was empty. Then they told me they have u the entire gas in my 2024 BMW X7 gas tank. It was full when I gave them and when I received the car the tank was empty. Then they told me they have used the car to test stuff. Test what. You know it takes one week running the cars long miles to drain gas that much. My nephew has also same experience with his 340 he left with them. They also fired Javier or they told me he left BMW when I got there to take the car. They were supposed to vacuum the car and they had not. My nephew also took the 340 there and they charged him $200 for alignment and make him wait for the whole day and it was still making same noise and same misalignment problems. After he complained about that they made him go back again 10 days later and do same thing. I will never go back to them. They are not honest More

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BMW Wesley Chapel is the best dealership I have ever been to-sales,service and everyone I have dealt with exceptional!! Patrick especially helpful and knowledgeable. Thank you!!! to-sales,service and everyone I have dealt with exceptional!! Patrick especially helpful and knowledgeable. Thank you!!! More

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Phenomenal experience - We Love BMW of Wesley Chapel. The sales representative Anthony and Finance Manager Tomas was transparent during our buying experience The sales representative Anthony and Finance Manager Tomas was transparent during our buying experience More

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Very friendly and courteous, performed the service on time, Very satisfied and would highly recommend them to my friends! time, Very satisfied and would highly recommend them to my friends! More

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Excellent service professional and friendly . Lamar was wonderful my service representative. The job was done quickly and the all point car inspected being on video was an extra bonus . I have Lamar was wonderful my service representative. The job was done quickly and the all point car inspected being on video was an extra bonus . I have a Mercedes but I chose this dealership instead. I would recommend BMW to help with all your car needs .. More

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BMW of Wesley Chapel knows how to service and treat their customers. I was so impressed with how the service department handles everything from taking the car in, to sending you video showing all the things customers. I was so impressed with how the service department handles everything from taking the car in, to sending you video showing all the things they worked on. And they even get you home in an Uber while they work on your car so you can get back to business. Can you say 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️?? This is extremely different from other dealers, I drove a Honda, Jeep, Chrysler and never had that kind of service. I see why BMW is a luxury line. Keep up the great work! More

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Eric is extremely professional and courteous. Love BMW of Wesley Chapel. They will always have my business Love BMW of Wesley Chapel. They will always have my business More

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Professional and very effective service at bmw of Wesley chapel. Highly recommend. Would definitely comeback chapel. Highly recommend. Would definitely comeback More

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Great service And good Qualified technicians and everything was done to my satisfaction Thank you everything was done to my satisfaction Thank you More

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Great cars made better by a great sales and service staff. Not the closest dealer to me, but better. staff. Not the closest dealer to me, but better. More

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