Eric Cornelison | Page 8

Expected more based on experience w/ Toyota. Bad enough that I had to wait 6 mos. for the car, but then dealer cut trade-in car value by $1k. Moreover, same price cut wasn't applied to new car t Bad enough that I had to wait 6 mos. for the car, but then dealer cut trade-in car value by $1k. Moreover, same price cut wasn't applied to new car though it too had depreciated by 6 mos. Though dealer kept me apprised of delivery status, no contact after sale except for an e-mail of tips for buying a new car. No, really. I'm hopeful that experience with service dept. will be excellent as you have big Subaru shoes to fill. Oh, yes. I do like my Corolla Cross. More

by DMPFOUST Verified Customer Verified Customer

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Emily is a Rockstar. Always takes good care of me and my Venza. Toyota of Des Moines is the best. Always takes good care of me and my Venza. Toyota of Des Moines is the best. More

by BigE Verified Customer Verified Customer

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We ran into unexpected difficulties getting the car shipped, which delayed everything, but PJ and the team did everything they could to keep me updated and make sure I got the car as quickly as possibl shipped, which delayed everything, but PJ and the team did everything they could to keep me updated and make sure I got the car as quickly as possible. The purchasing process was simple, and I didn't feel pressured into buying add-ons I didn't want which, as a first-time buyer, I was very grateful for. I'd highly recommend PJ and this dealership. More

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Fantastic service, easy to work with. The entire process of purchasing the car was seamlessly easy, all staff members were kind and courteous. The entire process of purchasing the car was seamlessly easy, all staff members were kind and courteous. More

by MIKEANDANNTOUNEY Verified Customer Verified Customer

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This was a good company to do business with. Eric was very helpful and always kept in touch with me through the waiting process. I got what I wanted for my old car and they got my new payments w Eric was very helpful and always kept in touch with me through the waiting process. I got what I wanted for my old car and they got my new payments where I wanted them. More

by JERITHOREN Verified Customer Verified Customer

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I have been very impressed with this dealership. From the sales department to the service department, everyone has been very professional and helpful. From the sales department to the service department, everyone has been very professional and helpful. More

by celkin19 Verified Customer Verified Customer

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Eric C was fantastic! He answered all our questions, responded to emails in a timely fashion and made sure we got exactly what we needed out of our vehicle purchase. He answered all our questions, responded to emails in a timely fashion and made sure we got exactly what we needed out of our vehicle purchase. More

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Polite, prompt service. First rate dealer service experience. Comfortable waiting room and video presentation of the service undercarriage and tire inspection. First rate dealer service experience. Comfortable waiting room and video presentation of the service undercarriage and tire inspection. More

by DMCCURDY18 Verified Customer Verified Customer

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We had a very pleasing experience from the time we arrived on the first day until we drove out with our new vehicle. We will recommend a Des Moines Toyota to our friends. arrived on the first day until we drove out with our new vehicle. We will recommend a Des Moines Toyota to our friends. More

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We ended up paying for maintenance plan we didn’t realize we were signing up for that was beyond what we thought came were the car that increased our cost. It wasn’t really presented as an option, just some we were signing up for that was beyond what we thought came were the car that increased our cost. It wasn’t really presented as an option, just something to sign. Overall paid more than we were planning but we don’t buy a car very often and the finance guy does it every day. Seemed like we were at a disadvantage. More

by RHPARADISE1012 Verified Customer Verified Customer

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