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Enoch Mikell
Enoch Mikell at Sullivan Cadillac

Enoch Mikell

Finance Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of Enoch Mikell

September 02, 2025

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Employee Rating

Thank you Rich Gruber, Shelby Moscorelli and Enoch Mikell for making the purchase of my Toyota a good experience 🚘❤️ For anyone looking for a new car, I highly recommend Shelby Moscorelli to help you nav More

by phyllis.webster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Jared Reynolds, Shelby Moscorelli

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Sep 02, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Phyllis! We’re thrilled to hear that you had a great experience purchasing your Toyota at Sullivan Cadillac. It’s fantastic to know that Rich, Shelby, and Enoch were able to assist you so well. We appreciate your kind recommendation of Shelby for others looking for their next vehicle. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

August 29, 2025

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Employee Rating

Reese Vaugh was an excellent salesman. Had no problems and it went quicker than it usually does. More

by wpydix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reece Vaugh-Edwards

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Aug 30, 2025

Sullivan Cadillac responded

Thank you for your wonderful feedback! We greatly appreciate your recognition of Reese's efforts at Sullivan Cadillac. We're thrilled to hear that your experience was smooth and efficient. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

August 03, 2025

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Employee Rating

Great service advisor. Kept me posted on everything about my vehicle while there being repaired. More

by YTYREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Sylar Schwalem, Estefania Adaro , Ronnie Rodriguez and Bob ?

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Aug 03, 2025

Sullivan Cadillac responded

Thank you for your kind words! We appreciate your feedback regarding the excellent service you received from our service advisor at Sullivan Cadillac. It's great to hear that you were kept informed during your vehicle's repair. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

July 30, 2025

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Hailey was an excellent sales person. Help us with everything we ask her about the car we bought More

by rogerandsue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hailey Bennett

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Jul 31, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Roger and Sue! We're pleased to hear that Hailey provided excellent assistance with your recent purchase at Sullivan Cadillac. It's always our goal to ensure that our customers receive the best service and support. We appreciate your feedback and look forward to welcoming you back soon! Enjoy your new car! Sincerely, The Sullivan Cadillac Team

July 29, 2025

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The staff was patient, accommodating and made sure I got the vehicle I wanted. They even brought it to my home. More

by willawilliams9336
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Ronnie Rodriguez

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Jul 30, 2025

Sullivan Cadillac responded

Thank you for your kind words, Willa! It's wonderful to hear that our staff at Sullivan Cadillac provided you with such a positive experience, making sure you got the vehicle you wanted, and even bringing it to your home. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

July 06, 2025

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Beautiful car purchased yesterday! Ronnie, our salesman was great, and all that worked there were wonderful! Would highly recommend this Dealership!! More

by hcorcoran01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez

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Jul 06, 2025

Sullivan Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 10, 2025

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No hassle. No heavy persuasion. Easy financing also. Used car was what I was looking for. More

by languirand
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano

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Jun 11, 2025

Sullivan Cadillac responded

Thank you for your kind words! It's great to know that you found the used car you were looking for and appreciated our hassle-free approach at Sullivan Cadillac. Our team always strives to make the financing process easy for our customers. We hope to see you again for your future vehicle needs! Sincerely, The Sullivan Cadillac Team

June 06, 2025

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Employee Rating

great customer service, Shelby was wonderful and also explaining everything to me about my car, I have been coming there for service for years with my 2004 CTS always had great customer svc More

by GUBBER46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelby Moscorelli

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Jun 07, 2025

Sullivan Cadillac responded

Thank you so much for your kind words! We greatly appreciate your loyalty to Sullivan Cadillac over the years and are thrilled to hear that Shelby provided you with wonderful customer service. We're glad she could explain everything about your 2004 CTS to your satisfaction. We look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

May 28, 2025

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Employee Rating

Reese is a wonderful sales expert, very knowledgeable and easy to talk to! Thank you Reese! More

by JAXTK
Recommend Dealer
Yes

Other Employees Tagged: Reece Vaugh-Edwards

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May 28, 2025

Sullivan Cadillac responded

Thank you for the kind words! We're thrilled to hear about your positive experience with Reese at Sullivan Cadillac. We pride ourselves on having knowledgeable team members who create a welcoming environment for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

May 28, 2025

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Employee Rating

Not what I would expect. They sold me a CPO that was in a collision. More

by PONCEDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salesman Not on list

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May 28, 2025

Sullivan Cadillac responded

Thank you for your feedback. We understand your concerns regarding the Certified Pre-Owned vehicle you purchased. At Sullivan Cadillac, we aim to maintain high standards in our vehicles and transparency in our sales process. We encourage you to reach out to us directly to discuss your experience further. Your satisfaction is important to us, and we want to ensure we address any issues. Sincerely, The Sullivan Cadillac Team

May 29, 2025

PONCEDUDE responded

My wife and I bought the 2018 XT5 Cadillac under the assumption and feedback given to us by the salesman, as our Caddy being a “CPO” vehicle. Reason for which we did not question the salesman or requested a Carfax report. He unfortunately, is no longer with your organization. Approximately 6 to 7 months ago, my wife and I went to trade in the Caddy for another vehicle at another dealership. The salesman at that dealership pulled up the Carfax. When the salesman gave us the information of the vehicle being in a prior collision, the appraisal of our Cadillac dropped by $10,000. It is then, that the salesman showed us the Carfax and the report on the collision of the vehicle as being major damage. My spouse and I were completely taken by surprise, and needless to say so disappointed that truthfulness and transparency, was not the gold standard of Sullivan Cadillac. Your sales manager, Mr. Richard Gruber, or general manager, have sent us multiple invitations to trade-in our Cadillac for another Caddy. In lieu of, what had transcribed previously, my spouse and I would never do or recommend anyone to do business with Sullivan Cadillac again. It has been a very disappointing experience. Considering the fact that we did not receive full disclosure about the vehicle, we would never consider purchasing another vehicle from your organization. The standard of Cadillac and the reputation of Cadillac has stood for itself for many years. Deceptive business practices are not the gold standard of Cadillac. However, word-of-mouth can carry much weight, especially when neighbors friends and family asked or inquire as to your personal vehicle.

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