
Dealership Experience
4 yrs, 10 mos
Industry Experience
13 yrs, 7 mos
Languages Spoken
English
13 Reviews
Write a Review13 Reviews of Emmy Andrew
April 02, 2025
All good people there definitely recommend will definitely shop there again definitely Christian and his manager definitely shop there again definitely Christian and his manager More
Other Employees Tagged: Edwin Herrera, Christian Friedman, Jayden Lopez
March 19, 2025
Good customer service and there was no log waiting time. My appointment time was spot on. My appointment time was spot on. More
Other Employees Tagged: Amber Martinez
March 15, 2025
Had an appointment at ten fifteen arrived early and they started right away, they have a great waiting area which is pleasant and comfortable and when the car was finish the desk person was very polite show started right away, they have a great waiting area which is pleasant and comfortable and when the car was finish the desk person was very polite showed me to cashier who also was nice. Ps the was nice and clean👍👍 More
Other Employees Tagged: The cashier
March 06, 2025
We have had to return to the dealership several times for service to our vehicle. Every time one issue is fixed, they have created another. It seems to be never ending. We have a 2025 Equinox, so it d for service to our vehicle. Every time one issue is fixed, they have created another. It seems to be never ending. We have a 2025 Equinox, so it doesn't seem like we should have all these problems. More
March 01, 2025
First, Shaun is the best. He was patient. Courteous and knowledgeable on all my questions. Shaun followed up with courtesy calls and was just polite. Shaun, if you're reading He was patient. Courteous and knowledgeable on all my questions. Shaun followed up with courtesy calls and was just polite. Shaun, if you're reading this. I wanna say thank you. More
Other Employees Tagged: Shaun Wren
February 27, 2025
I had an appointment which I made over the phone a week in advanced. I explained what service I needed. When I arrived, the staff was surprised when I explained what service I needed. I was questioned like in advanced. I explained what service I needed. When I arrived, the staff was surprised when I explained what service I needed. I was questioned like it was my fault they weren’t expecting me. Although I had an appt, I still had to drop off my car and didn’t get it back until 1.5 days later. I was told I would be contacted about the status Monday, but I had to reach out first to find out it was ready late Monday evening. Then when I came to pick it up, I was told to wait in the lobby so paper work could be finished while 5-6 service employees were sitting at the front not assisting any other customers. Not impressed. Treated rudely. Not coming back More
February 19, 2025
Good customer service and they make sure that they job is always properly done, also the office is always clean and smelling nice and fresh always properly done, also the office is always clean and smelling nice and fresh More
Other Employees Tagged: Scott Erickson, Amber Martinez, Shaun Wren, Gary Downey, Joe Platt
February 18, 2025
Dropped off truck for apt with joe. Some lady checked us in very pleasant and nice sais joe would call us and truch would be ready at noon. At one i started texting joe from text i got Some lady checked us in very pleasant and nice sais joe would call us and truch would be ready at noon. At one i started texting joe from text i got fron regal after drop off. After a couple texts abd no answer i call number on text it said to call and that number didn’t work. So about 3 i called main number told operator my problem and after a few minutes she said joe was busy with a customer and would call me when finished. 45 minutes later i called operator again explain everything and all i want was status of truck. She talked to George and said out truck had been done. When we went to get truck we were told joe wenr home that morning sick. So out truck was there snd no one over seeing joes customers cuz he went home sick. Wjen i got there to get truck cashier had to find someone to put paperwork together. We paid and was handed our keys and had to go find our on truck it wasn’t brought up to us. So all of joes customers were just forgotten about. I spent over 700.00 to be forgotten about cuz nobody picked up and helped joes customers. I can say the person wo worked on the truck did a good job. More
February 08, 2025
Emmy always goes a wonderful job with arranging service of my vehicles. Service department does good working with our fleet system. of my vehicles. Service department does good working with our fleet system. More
Other Employees Tagged: Scott Erickson
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