Emmanuel 'Manny' Tracy

Manny was absolutely amazing and made me feel so comfortable and at ease when picking out my car and really worked with me to make sure I got exactly what I wanted and needed. Jose in finance was ho comfortable and at ease when picking out my car and really worked with me to make sure I got exactly what I wanted and needed. Jose in finance was horrible and extremely rude, judgmental and pushy in all the worst ways. Went back to Zachary in finance and he was so much better and professional and easy to work with. Overall, besides Jose, it was an amazing experience but especially Manny as my sales person! More

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I had a fantastic experience at Jim Norton Toyota! Manny and Wilford in sales made the entire process smooth, easy, and stress-free. They were both knowledgeable, patient, and took the time to provide Manny and Wilford in sales made the entire process smooth, easy, and stress-free. They were both knowledgeable, patient, and took the time to provide all the information I needed to make a confident, informed decision—without ever feeling pressured. Vincenzo in finance was equally great. He clearly explained all the details, answered every question, and made the paperwork process quick and seamless. Overall, it was a professional and enjoyable experience from start to finish. I highly recommend Jim Norton Toyota—be sure to ask for Manny, Wilford, and Vincenzo! More

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