Emma Miranda | Page 3

Everyone I worked with was professional, experienced, eager to help me and willing to answer any questions. eager to help me and willing to answer any questions. More

by T.ST.CLAIR Verified Customer Verified Customer

Report | Print

The most excellent in professionalism, friendliness, knowledge and insight! Very Welcoming ! Emma was absolutely the BEST sales associate! Julie was an exceptional love encore associate! The finance dep knowledge and insight! Very Welcoming ! Emma was absolutely the BEST sales associate! Julie was an exceptional love encore associate! The finance department was not pushy, yet made us aware of all the extras and worked out the best options for us. Thank you, for all you did for my husband and me! More

by REYNOLDSCINDY34 Verified Customer Verified Customer

Report | Print

Great customer service. No sales pressure. All questions answered with ease. No haggle. Brought my own finance to the dealership. No issues with finance from outside. Expect No sales pressure. All questions answered with ease. No haggle. Brought my own finance to the dealership. No issues with finance from outside. Expectations were met. More

by FGOSS25 Verified Customer Verified Customer

Report | Print

The staff were professional, helpful and friendly. The dealership and cars were immaculate and we had a great experience buying our new outback. The dealership and cars were immaculate and we had a great experience buying our new outback. More

by KRISTINANNE60 Verified Customer Verified Customer

Report | Print

Susan and Emma made the process of purchasing my car very easy. They were good listeners and treated me professionally and with respect. Trust me. This does not happen at every car dealership. easy. They were good listeners and treated me professionally and with respect. Trust me. This does not happen at every car dealership. More

by GALLAGHER2131 Verified Customer Verified Customer

Report | Print

My sales lady Emma was outstanding. She was patient and answered all my questions and took me on a tour. We were able to reach a deal rather quickly. She was patient and answered all my questions and took me on a tour. We were able to reach a deal rather quickly. More

by james3504 Verified Customer Verified Customer

Report | Print

They were wonderful when I was considering and finally purchasing a vehicle from there. There was an issue with a missing and correct headrests, which they had promised would be replaced as quickly as pos purchasing a vehicle from there. There was an issue with a missing and correct headrests, which they had promised would be replaced as quickly as possible. I still do not have the headrests. 15 days later. They have not been ordered, One was supposed to be brought in yesterday 3/23/24 and I was to be called to pick it up, but I waited all day without a call. Up to this point my sales person always responded quickly but since I purchased the car she isn't calling, I have to reach out to her, and still no information on when this issue will be resolved. I transport my dogs to the vet and need the headrests to attach their car seats and safety harnesses. I have had to cancel their vet appointment because of not having the headrests. This is totally unacceptable. More

by SANDE.BISCHOFF Verified Customer Verified Customer

Report | Print

Emma was great to work with. Overall good experience with everyone encountered. Would definitely recommend Gwinnett Subaru Overall good experience with everyone encountered. Would definitely recommend Gwinnett Subaru More

by CYNDIE.EDGERTON Verified Customer Verified Customer

Report | Print

I was disappointed in the finance dept. submitting credit searches after I had a preapproved loan and check in hand. 4 or 5 banks were sent inquiries and my score dropped from 7-- to low 70 submitting credit searches after I had a preapproved loan and check in hand. 4 or 5 banks were sent inquiries and my score dropped from 7-- to low 700's, down to lower 700 . One of the bank inquiries submitted to was a bank I already had a preapproval for! Then the very next day I saw the ad for my same exact car(same VIN) for $600 LESS than the price I was given! What in the world is that about? We should have been negotiating with that price from the start. I started to return the car and cancel the deal but I flew down from Mi. to buy the car and had to get back. 3 weeks after the sale I received a call that my documents were being sent so I could register my car and get plates. Is out of town purchasing really that complicated--3 weeks?? Nov 8th to Nov 28th? It is a nice car and I will be driving back next week on the 8th for business. It was a pleasant drive back to Mi so I am looking forward to a pleasant drive back to GA. My sales girl was very pleasant ,Emma, I just wished she had pushed reminder things like check under the hood, accessories working, etc. Sales people work by commission but I am looking for a deal also. There was plenty of money on the table. Jason gave some really great financial tips, also Mozetta Mitchell More

by LANDM1 Verified Customer Verified Customer

Report | Print

I switch to Subaru and I am not regretting anything, they are clear with the information and effective with the process! Sales Managers friendly and looking for the customer satisfaction! are clear with the information and effective with the process! Sales Managers friendly and looking for the customer satisfaction! More

by AINITA79 Verified Customer Verified Customer

Report | Print